Platform Engineer at Handelsbanken, Manchester, 12 Months, £Day Rate

• Job Reference hbuk/TP/158/2426
• Contract Type Day Rate Contractor
• Closing Date 23 April, 2026
• Job Category Tech, Data and Digital
• Business Unit Infrastructure and Development for Heartwood (UKTB-W)
• Location London or Manchester, United Kingdom
• Posted on 24 March, 2026

The Modern Workplace team is working towards providing a modern, flexible, effective physical and virtual environment for our colleagues at Handelsbanken. A single work offering doesn’t fit for all anymore. The modern workplace team will provide a seamless work experience from any chosen point of need, empowering our colleagues to use high quality digital tools to collaborate, communicate and perform tasks as effectively and efficiently as possible.

This role will play an important part in Productivity Applications enduring team, helping Handelsbanken’s colleagues discover the various capabilities available to them that will improve their productivity and be more efficient in their day to day activities. Over the next 12 months, this role will focus on digital signature (Docusign), knowledge management, and user centric productivity within the Microsoft 365 suite of tools.   

Main Responsibilities 

• To undertake the technical configuration and development of solutions within the Productivity Apps portfolio as per defined requirements 
• Aiding in the design of new services and capabilities within the portfolio against business requirements 
• Ensure the lifecycle of the solutions within the portfolio is maintained, an evergreen methodology being applied where applicable and available, End to End Platform Lifecycle Management
• Administering configuration changes and introducing incremental change to services in business as usual support
• Become a subject matter expert for Productivity Apps to colleagues in the UK
• Support in the ongoing development and circulation of best practise behaviours to help colleagues gain the most from the capabilities available to them
• Communicate with colleagues and stakeholders where to provide instruction, guidance or requesting feedback 
• Gathering and presenting relevant MI for stakeholders to support data driven prioritisation 
• Stay current with all things Productivity Apps, recognising opportunities to add business value where possible, reviewing roadmaps and planned releases for the solutions within the portfolio
• Supporting the Platform Owner of Productivity Apps with status updates for reporting purposes 
• Liaise with Handelsbanken’s Group function for delivery of Group managed applications and services
• Supporting the Platform Owner and Delivery Lead of Productivity Apps with status updates for reporting

Ideal Candidate

Research (by Harvard University) shows that women are particularly likely to second guess themselves and not apply - so if you are worried you don't meet all the criteria, get in touch anyhow and let us do the worrying…

• Experience in the implementation, support, development and API integration of Docusign with other 3^rd party applications and services
• Experience in the use of Microsoft365 solutions including but not limited to SharePoint Online, Planner and Forms
• Ongoing support and maintenance of the solutions and services with Productivity Apps as they are introduced to colleagues in the UK
• Excellent troubleshooting and problem solving skills.
• Experience of dealing with incident, problem and change management processes to provide a support service for users receiving 2^nd and 3^rd line Incidents and Work Requests from Service Desk
• An understanding of the technical environment(s) required for these tools would be beneficial.