Senior Inclusive UX Writer at AJ Bell, London, 6 Months, to £450 per day (Outside IR35)

Job Description

Senior Inclusive UX Writer – 6 month Contract (Immediate Start) – outside IR35

We’re looking for a Senior Inclusive UX Writer to help design clear, accessible and trustworthy digital experiences.

In our teams, content is part of the design process. Words and interactions are designed together to help users understand what they need to do and complete tasks with confidence.

You’ll work closely with UX designers, product managers and stakeholders to shape user journeys, define messaging and ensure content is clear, inclusive and easy to understand.

What you’ll do

• Design clear, inclusive and accessible UX content across our direct to customer app
• Work closely with UX designers and product managers to shape journeys and interactions
• Create content and micro copy for:
  • user journeys and task flows
  • navigation and interface labels
  • guidance and feature explanations
  • error messages and system feedback
• Define clear user intent and messaging within product experiences
• Ensure content meets GOV.UK content design and accessibility standards
• Work within regulated and compliance-led environments
• Test content with users to ensure clarity, comprehension and trust
• Contribute to product naming, feature explanations and value propositions
• Participate in agile ceremonies and cross-functional collaboration
• Plan and manage your own workload and priorities

How we work:

UX writers are involved from the beginning of the design process. You will help define journeys, flows and messaging alongside designers and product teams.

Our goal is to ensure there is no mismatch between how something looks and how it reads, because both together define the user experience.

What you’ll bring:

We’re looking for someone who understands how language, structure and design work together to support user understanding.

Key skills include:

• Strong experience in UX writing or content design for digital products
• Experience working or following GOV.UK content design principles
• Strong ability to write clear, concise and inclusive content
• Experience designing content for complex or regulated services
• Understanding of user vocabulary and comprehension
• Ability to write for different emotional states and user needs
• Experience testing and validating content with users
• Strong understanding of:
  • information hierarchy
  • tone and voice
  • clarity and readability
  • emphasis and visual messaging in interfaces
• Experience working in cross-functional product teams
• Comfortable working in agile environments

Up to £450 Day Rate

This is a day rate contract for an initial 6-month term. We need someone who can make an impact from day one, so immediate availability is ideal.