Test Support Analyst at EANI, Belfast, 5 Months, £Contract Rate

As a test support analyst, you will be

Responsible For:

Developing and delivering solutions for the within the Pre-School Education and Standardisation Programmes and responsible for the delivery of key milestones within the Workstream plan. Developing and delivering online service for Non-Statutory Pre-School and Statutory Nursery Schools to access the annual census returns and enable DE and EA to access to manage returns and provide administrative support in the tool to deliver a full digital service.

Job Purpose

• Successful capture and documentation of information required for the design and implementation of the new online system.
• Working in a small team within a project workstream and delivering key stages along the critical path.
• The Development and Support Officer will be responsible for monitoring and escalating the RAIDD (Risks, Assumptions, Issues, Dependencies and Decisions) profile of their work programme within the strand.

Main Duties and Responsibilities

Project Solutions:

The Development and Support Officer will be responsible for developing solutions to problems that arise which prevent the successful delivery of the project milestones. They will be expected to work on their own initiative in originating ideas which address the needs of their Workstream delivery plan.

Project Planning:

The Development and Support Officer will contribute to the development of the low level project plans within the Workstream to ensure key milestones are delivered in accordance with the milestone delivery plan for the overall project.

Project Governance:

The Development and Support Officer will assist the Project Manager in completing all required project governance for their workstream. This will include, but not be restricted to, the completion of checkpoint updates, risks, assumptions, issues, decisions and dependency (RAIDD) updates and reporting notable successes / issues within the period.

Project Risk Management:

The Development and Support Officer will manage risks that arise within their strand and, in consultation with the Project Manager develop controls to mitigate them where possible. They will be an essential gateway for

ensuring risks are escalated and highlighted at the earliest opportunity.

The Development and Support Officer will be required to perform a variety of functions in a range of roles which, depending on circumstances:

Development and Support Officer

• Delivery of work programmes to meet needs of designated business areas;
• Analysis of requirements and identification of solutions;
• Management of specific stages within the project;
• Organisation of provision of support for end users.
• Contributes to the analysis of required information and documents solutions.

Test Analyst

• Establish test conditions based on specified requirements.
• Develop test cases, scripts, and supporting data according to provided specifications.
• Interpret, execute, and document test cases in alignment with project test plans.
• Evaluate and report on test activities and clearly articulate results.
• Prepare detailed testing reports.
• Detect and report issues and risks associated with testing.
• Conduct comprehensive testing on new software and assess its impact on existing systems.
• Employ innovative methods to support project testing.
• Apply a systematic approach to testing.
• Compile and maintain project documentation.

Training Support

Training

• Contribute to the creation of comprehensive training materials for software applications.
• Deliver effective training sessions using various methods such as workshops, webinars, and e-learning.
• Assist trainees with software-related issues during training.
• Monitor trainee performance and provide feedback.
• Prepare and update training materials and documentation.
• Work with software developers and project managers to understand software functionalities.
• Manage training schedules, venues, and resources.
• Gather and implement trainee feedback to improve training sessions.
• Prepare training reports and track metrics.

Customer Service

• Provide a high standard of customer service to all users of the PSP Systems.
• Support staff at deployment and business go lives
• Assist key stakeholders in PSP with the successful operation of their services.

Qualifications

• Hold a third level qualification (HNC or above) and have a minimum of two years' experience in a software development testing role liaising with a wide range of internal and external customers from various backgrounds and levels in an office environment;

OR

• have a several years' experience in a paid capacity in a software development role liaising with a wide range of internal and external customers from various backgrounds and levels in an office environment.
• Demonstrable working knowledge of information technology systems and must include Microsoft Word, Excel, PowerPoint and Outlook.

Please be aware that this role can only be worked within the UK and not Overseas.

DE&I Commitment 

EANI guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

Armed Forces Covenant 

EANI guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different.