D&IT BUSINESS SOLUTIONS MANAGER with COBIT, ITIL, NIST/ISO at Innovahead, Putney/Remote, 6 Months, £Contract Rate

We are looking for a D&IT BUSINESS SOLUTIONS MANAGER to help create and manage UK & Ireland – Consumer & applications.

This role is primarily responsible for managing consumer-relevant systems and ensuring their implementation aligns with our standards, which are mostly in line with general best practices. These include governance (COBIT), processes (ITIL), and security (NIST/ISO). His role involves overseeing third-party vendors, managing small improvement projects, and being able to handle incidents as they arise.

Responsibilities

· Oversee consumer-relevant systems and ensure their implementation aligns with company standards (COBIT for governance, ITIL for processes, NIST/ISO for security).

· Manage third-party vendors.

· Lead small improvement projects.

· Handle incidents as they arise.

· Support operational requests (e.g., user accesses, incident management).

· Participate in weekly calls and ongoing project meetings.

· Manage PO/Vendor/Contract processes for multiple vendors.

· Oversee data flows, domain DNS configurations, and reporting, especially for website launches and ongoing projects.

· Coordinate with local and global teams for system migrations and application uploads.

Competences

· Strong project management skills, including kickoff, implementation, and ongoing change management.

· Ability to work with cross-functional teams and coordinate across markets (UK, IE).

· Good understanding / experience with IT governance (COBIT), process management (ITIL), and security frameworks (NIST/ISO).

· Vendor management.

· Problem-solving skills for operational and technical incidents.

· Effective communication for reporting, scoping, and stakeholder engagement.

Requirements

· 5+ years of working experience in complex organizations

· Experience in IT/business solutions management, ideally in a consumer-facing systems/applications.

· Familiarity with governance, process, and security standards (COBIT, ITIL, NIST/ISO).

· Ability to manage multiple projects and vendors/consultants simultaneously.

· Readiness to step into an ongoing role with immediate effect.

· Ability to work under tight deadlines and manage access challenges.

Languages

· Fluency in English is essential.

· Additional language skills (e.g., Spanish) may be beneficial but are not explicitly required.

Job Types: Full-time, Part-time, Temporary, Freelance
Contract length: 6 months

Expected hours: 32 – 40 per week

Work Location: Hybrid remote in Putney