Required Skills & Qualifications
- Technical Expertise
- Extensive hands-on experience with ServiceNow platform architecture and modules (ITSM, ITOM, ITBM, HRSD, CSM).
- Strong knowledge of ServiceNow scripting (JavaScript, Glide API), Flow Designer, and IntegrationHub.
- Experience with cloud platforms (AWS, Azure, GCP) and enterprise integrations.
- Proficiency in automation tools and CI/CD practices.
- Process Knowledge
- Solid understanding of ITIL processes and enterprise IT service management.
- Experience in designing governance frameworks for ITSM/ITOM.
- Soft Skills
- Strong leadership and mentoring capabilities.
- Excellent communication and stakeholder management skills.
- Analytical mindset with problem-solving abilities.
Preferred Qualifications
- ServiceNow Certified Technical Architect or Certified Master Architect.
- ServiceNow Certified Implementation Specialist (CIS) in multiple modules.
- ITIL v4 Foundation certification.
Experience in large-scale enterprise ServiceNow implementations.
Job Type: Freelance
Pay: £480.00 per day