Role Summary
We are seeking a proactive and detail-oriented Business Analyst to support a range of client projects by providing business analysis and light-touch project management. This role is ideal for someone who enjoys working across multiple projects, translating business needs into structured solutions, and ensuring that change initiatives are clearly scoped, well-documented, and effectively delivered.
Key Responsibilities
Business Analysis
- Work with clients to understand and document their business processes, systems, and challenges
- Elicit, define, and validate functional and non-functional requirements
- Prepare process maps, user stories, use cases, and other documentation
- Support in the creation of business cases and benefit assessments
- Assist in identifying opportunities for efficiency, automation, and improvement
Project Support
- Track and coordinate tasks, timelines, and deliverables across active projects
- Maintain project documentation, action logs, and status reports
- Assist with scheduling and facilitating workshops, reviews, and project meetings
- Support stakeholder communication and engagement
- Help monitor risks, issues, and changes to scope
Skills and Experience
Essential:
- Strong analytical and problem-solving skills
- Experience in business analysis, process mapping, or project coordination
- Ability to engage confidently with clients and stakeholders
- Excellent written and verbal communication skills
- Competent in MS Office, especially Excel, Word, and PowerPoint
- Able to work independently and manage multiple priorities
Desirable:
- Familiarity with project management tools (e.g. Trello, Asana, Zoho Projects)
- Experience with CRMs or other business systems
- Understanding of SMEs and how they operate
- Previous consulting experience is a plus
Personal Attributes
- Professional and organised
- Curious and willing to ask questions
- Detail-oriented but pragmatic
- Comfortable working in a fast-paced, changing environment
- Values clarity, structure, and simplicity
This role is primarily online but might require some face to face meetings on site.
Job Type: Freelance
Pay: £30.00 per hour
Application question(s):
- What CRMs have you worked with (please list)?
Experience:
- Business Analysis or Project Management : 3 years (required)
Work Location: Hybrid remote in Salford M7 4WP