£140 - £150 per day
Contract Spy
Milton Keynes, UK
Overview We are seeking a skilled IT Support professional to join our dynamic team. The ideal candidate will be responsible for providing exceptional technical assistance and support to our users, ensuring that all IT systems operate smoothly and efficiently. This role requires a strong understanding of various operating systems, networking, and customer service skills to effectively resolve issues and enhance user experience. Duties Provide first-line support for hardware and software issues across various platforms, including Windows Server and Mac OS. Troubleshoot and resolve technical problems related to computer networking, operating systems, and software applications. Analyse system performance and implement improvements as necessary to optimise functionality. Assist users with the use of Office applications and other software tools, ensuring they are equipped to perform their tasks effectively. Maintain accurate records of support requests using Remedy or similar...