Contract Spy
Birmingham, England, United Kingdom
We are looking for a bilingual IT Engineer to support efficient operation of our company's IT infrastructure. This position requires a blend of technical expertise, problem-solving skills, and customer service excellence. You will be responsible for maintaining, upgrading, and managing software, hardware, and networks, ensuring that our technology runs smoothly and efficiently to support business operations. Proficiency in both English and Chinese Mandarin is essential for this role. Please also note this is a contracting role which is expected to last 2 years. You would need to have the right to work in the UK without sponsorship. We won't be able to provide visa sponsorship on this occasion.
Key Responsibilities
1. Work with the IT Infrastructure & Systems Engineer to provide IT support, and provide back-up for each other;
2. Ensure that user support requests are logged and receive prompt attention, and all IT issues resolved and documented in a timely...