6 delivery assurance support analyst jobs found

Role overview The Performance Analyst will help AWTG and its clients understand how digital products, services and operational processes are performing. The role focuses on defining useful measures, analysing trends, producing clear reports and turning insight into practical recommendations for improvement. You will work with multidisciplinary teams across data, AI, software engineering, product, QA and delivery to create practical outcomes for clients and end users. Key responsibilities Work with delivery, product and client teams to define KPIs, success measures, reporting needs and performance baselines. Collect, clean and analyse data from digital analytics, operational systems, service data and stakeholder inputs. Create regular reports, dashboards and visualisations that explain performance clearly to technical and non-technical audiences. Identify service trends, risks, bottlenecks and opportunities for improvement across products or...

As a  Service Delivery Analyst  , your main responsibilities will be:   We are seeking an experienced Service Delivery Analyst to join the Department for Education 's Technology Operations team. This is an excellent opportunity to support critical business-as-usual (BAU) IT services, ensuring they remain secure, accessible, well-governed and aligned to service management best practices. The successful candidate will work across operational IT services, supporting service performance, incident resolution, change activity and stakeholder engagement within a complex multi-supplier environment.   Key Responsibilities Support the delivery and continuous operation of critical BAU IT services. Monitor service performance, availability and operational effectiveness. Manage and coordinate incidents, problems and service requests through to resolution. Support change management processes, assessing impacts and ensuring service readiness....

Role overview The Performance Analyst will help AWTG and its clients understand how digital products, services and operational processes are performing. The role focuses on defining useful measures, analysing trends, producing clear reports and turning insight into practical recommendations for improvement. You will work with multidisciplinary teams across data, AI, software engineering, product, QA and delivery to create practical outcomes for clients and end users. Key responsibilities Work with delivery, product and client teams to define KPIs, success measures, reporting needs and performance baselines. Collect, clean and analyse data from digital analytics, operational systems, service data and stakeholder inputs. Create regular reports, dashboards and visualisations that explain performance clearly to technical and non-technical audiences. Identify service trends, risks, bottlenecks and opportunities for improvement across products or...

Role overview The Performance Analyst will help AWTG and its clients understand how digital products, services and operational processes are performing. The role focuses on defining useful measures, analysing trends, producing clear reports and turning insight into practical recommendations for improvement. You will work with multidisciplinary teams across data, AI, software engineering, product, QA and delivery to create practical outcomes for clients and end users. Key responsibilities Work with delivery, product and client teams to define KPIs, success measures, reporting needs and performance baselines. Collect, clean and analyse data from digital analytics, operational systems, service data and stakeholder inputs. Create regular reports, dashboards and visualisations that explain performance clearly to technical and non-technical audiences. Identify service trends, risks, bottlenecks and opportunities for improvement across products or...

Government Commercial Agency (GCA) is the largest public procurement organisation in the UK.   As a trading fund and executive agency of the Cabinet Office, we implement procurement policy on behalf of the government.   We use the collective buying power of our customers and our commercial expertise to help public sector organisations achieve value for money and provide great outcomes for taxpayers.   The main duties and responsibilities of the Strategic Category and Project Manager would be: EU Regulation & Procurement Policy -  Accurately navigate and interpret obligations in the EU procurement regulatory framework to manage and deliver extensive procurement projects, applies the principles of recent procurement case law. Provide advice, guidance and support to team members and stakeholders on complex procurement projects and operations. Early engagement & project mobilisation - Oversee and produce procurement projects...

Lead Data Scientist Role overview The Lead Data Scientist will act as a leader, coach and champion for data science, managing teams, setting direction and building organisational capability. The role ensures data science work is technically strong, ethical, scalable and aligned to client and business outcomes. You will work with multidisciplinary teams across data, AI, software engineering, product, QA and delivery to create practical outcomes for clients and end users. Key responsibilities Lead and manage data science teams or workstreams, setting clear direction and delivery priorities. Shape data science strategy, standards and reusable approaches across products, services or programmes. Coach data scientists and multidisciplinary teams in methods, tools, responsible AI and delivery practices. Oversee complex modelling, analytics and machine learning work, ensuring appropriate validation and assurance. Work with senior stakeholders to...