4 customer service jobs found

Job Title: Service Designer Location: Remote (Bristol 1 day per week) Contract Length: 9 Months (Extension Potential) Rate: £400 - £440 per day (Inside IR35)   Key Responsibilities Lead end-to-end service design activities across Discovery, Alpha, Beta, and Live phases. Create and maintain service blueprints, service maps, customer journeys, and service ecosystem models. Work collaboratively within multidisciplinary delivery teams, aligning user needs, business objectives, and technical constraints. Provide expert service design guidance, supporting decision-making, prioritisation, and delivery planning. Coordinate service design activity across multiple teams and workstreams, ensuring delivery to agreed timelines and quality standards. Support and mentor colleagues, contributing to the development of service design capability and best practice.   Requirements Proven experience delivering...

Civiteq is a specialist consultancy working at the intersection of technology, change and public services. We support organisations delivering complex digital transformation programmes, including major ERP implementations. We help them to design, deliver and embed change that genuinely works for people.   We 're known for our collaborative culture, deep subject-matter expertise and practical, people-centred approach to delivery.   We are seeking an experienced Associate Test Manager to support a major ERP Programme. Working closely with client stakeholders, programme teams and technology suppliers, you will take ownership of the end-to-end testing strategy and delivery, ensuring solutions are thoroughly validated and ready for deployment.   This is a hands-on leadership role requiring strong test management expertise, stakeholder engagement skills and experience delivering testing within complex transformation programmes. What You 'll Be Doing...

We are seeking a Business Analyst to support delivery of change across Treasury and Liquidity, with a particular focus on liquidity regulatory policies, modelling and associated business processes, controls, data and reporting impacts. Treasury Business Analyst UK based - Predominantly Remote £430p/d Inside IR35 emagine is a high-end professional services consultancy and solutions firm Specialising in providing business and technology services to the financial services sector, we power progress, solve challenges and deliver real results through tailored high-end consulting services and solutions. We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication in delivering the optimal service for our clients. Our commitment is not just towards our clients but we aim to foster a positive and equitable working environment with our consultants and colleagues...

We are seeking a Business Analyst to support delivery of change across Treasury and Liquidity, with a particular focus on liquidity regulatory policies, modelling and associated business processes, controls, data and reporting impacts. Treasury Business Analyst UK based - Predominantly Remote £430p/d Inside IR35 emagine is a high-end professional services consultancy and solutions firm Specialising in providing business and technology services to the financial services sector, we power progress, solve challenges and deliver real results through tailored high-end consulting services and solutions. We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication in delivering the optimal service for our clients. Our commitment is not just towards our clients but we aim to foster a positive and equitable working environment with our consultants and colleagues...