2 customer service jobs found

About Us: Novus is a boutique consulting firm specialising in digital transformation and strategy for the home-buying industry. Our expertise includes supporting companies in leveraging digital technology, challenging the status quo, and building high-performing businesses. Our clients are at the forefront of innovation, utilising your expertise to influence major developments within the UK Home Buying Journey. You will be working on an exciting product, alongside highly skilled engineers to build and deliver an industry-groundbreaking platform. Job Summary We are seeking a Consultant to support strategic transformation programmes across the UK home-buying and mortgage ecosystem, with a specific focus on journey redesign, ecosystem alignment, data-driven innovation, and Horizontal Digital Integration (HDI). This role combines deep analytical capability with strong consulting craft, allowing you to turn complexity and ambiguity into clear strategy, compelling...

  Thames Water is seeking an experienced and visionary Product Manager with a passion for technology and a drive to solve real-world problems and who has significant experience working within the Waste Water Industry. You will play a pivotal role in helping us become a digital-first utility company, leading the strategy and prioritisation of our digital product roadmap. What you’ll be doing as a Product Manager Set product vision and strategy in collaboration with stakeholders. Translate business needs into valuable, actionable outcomes. Champion decision support tools that transform our business. Facilitate clear communication between delivery squads and stakeholders. Promote lean and agile practices; measure and communicate business value. Support agile ceremonies and manage product backlog. What you should bring to the role Extensive experience in the waste water industry - please indicate this clearly on your...