2 business analyst jobs found

Whitebridge is seeking an experienced Business Analyst to support the development and enhancement of a critical cyber asset management capability within a leading organisation. Required Skills & Experience Proven Business Analysis experience within cyber security, technology, risk, compliance or regulatory programmes. Strong requirements elicitation, process mapping and documentation expertise. Experience facilitating workshops and stakeholder engagement sessions. Excellent analytical and problem-solving skills. Experience managing actions, dependencies and governance artefacts. Ability to translate technical concepts into clear business requirements and deliverables. Strong communication and stakeholder management capability. Experience working in complex, regulated environments. Desirable Experience Operational Technology (OT) environments. Regulatory compliance and assurance activities. Risk and control frameworks....

Job Title: Technical Service Delivery Manager Contract Length: 6 Months (Possible Extension) Location: Remote - Luton Day Rate: £625 - £640 (Inside IR35)   What You'll Do Manage technical incidents through to resolution, ensuring timely ticket progression and stakeholder communication. Drive service delivery performance across a secure Defence environment. Map, review and optimise business and technical processes to improve operational efficiency. Identify opportunities for service improvements and recommend pragmatic technical solutions. Provide guidance and consultancy to engineering teams on service management best practices. Work closely with cross-functional stakeholders to resolve complex service and technical issues. Monitor service metrics, identify trends and support continual service improvement initiatives. Ensure high levels of customer satisfaction through proactive service management and...