2 business analyst jobs found

Whitebridge is looking for a IT Service Delivery Analyst to support the service management migration to a new platform for our utilities client. Experienced required: Experience across a broad range of IT services and disciplines, with familiarity with IT Service Management and ITIL standards Experience with the ServiceNow toolset or similar Previous experience in service delivery management or support roles, particularly supporting business-critical cloud systems in medium/large organisations. Service reporting skills at a professional level, as well as strong verbal, written, and facilitation skills, experience with SharePoint is desirable. Proactive approach with the ability to multi-task and prioritise workloads under demanding schedules and the ability to take ownership of escalations, problems, and requests. Logical problem-solving skills based on sound analysis and available facts and capable of visualising and articulating solutions to service...

Whitebridge is looking for a Cloud Service Delivery Analyst to support the application and service migration to a new platform for our utilities client. Experienced required: Experience across a broad range of IT services and disciplines, with emphasis on cloud services and familiarity with IT Service Management and ITIL standards Experience with the ServiceNow toolset and/or CSDM Modelling is desirable. Previous experience in service delivery management or support roles, particularly supporting business-critical cloud systems in medium/large organisations. Service reporting skills at a professional level, as well as strong verbal, written, and facilitation skills, experience with SharePoint is desirable. Proactive approach with the ability to multi-task and prioritise workloads under demanding schedules and the ability to take ownership of escalations, problems, and requests. Logical problem-solving skills based on sound analysis and available facts...