Contract Spy
Remote (Newcastle, UK)
This is an upcoming opportunity. The role is not yet live but we expect to be hiring shortly. Register your interest now and we'll be in touch as soon as the position opens.
We're looking for an experienced User Researcher to join hedgehog lab on a contract basis, embedded in government projects that affect people at scale.
You'll plan and run end-to-end research from discovery through to usability testing, working closely with multidisciplinary teams to ensure decisions are grounded in evidence, not assumption. You'll be comfortable operating in complex, regulated environments and confident translating findings into clear recommendations that shape product direction.
Location note: This role may require presence at a DWP office in Newcastle for approximately 1–2 days per week. While this isn't confirmed, it's something candidates should be prepared for. We'd therefore encourage applications from candidates based within a commutable distance of Newcastle....