6 customer service jobs found in Manchester

  About us We are The Very Group, and we're here to help families get more out of life. We know our customers work hard for their families and have a lot to balance in their busy lives. That's why we combine amazing brands and products with flexible payment options on Very.co.uk to help them say yes to the things they love. We're just as passionate about helping our people get more out of life too -building careers with real growth, a sense of purpose, belonging, and wellbeing. About the Role The Business Analyst (BA) identifies, analyses and articulates business problems and opportunities, translating them into clear, testable requirements and measurable outcomes. The BA collaborates across Product, Technology and Business teams to enable change that improves customer experience, operational efficiency and commercial performance, ensuring traceability from problem statement through to benefits realisation. What you will be doing Discovery & problem...

About us As a leading group of companies, the ECA International Group stands as a global frontrunner in simplifying international global mobility and business travel. Our collective vision is to make a positive impact by delivering exceptional products and services to our prestigious list of large enterprise clients and mid-market high growth brands. Our global presence across the UK, EU, Hong Kong, Australia, and the US offers our team a world of opportunities, and our commitment to innovation ensures that you will be at the leading edge of your field. We love to invest in our people's success and their development pathways, creating a diverse and inclusive community where your unique talents shine. Your work here has a global impact, and we prioritise work-life balance, offering flexibility to enable you to perform your best. Join us to experience a rewarding career where your potential is celebrated, and your journey to excellence begins.   About the Role...

About Us: The ECA International Group is a global leader in providing solutions to facilitate international mobility. Our commitment to innovation, excellence, and customer satisfaction has enabled us to serve numerous large enterprises around the world. Joining our team means becoming part of an inclusive and diverse community, where your talents are nurtured, and your career growth is prioritised. With offices in the UK, Hong Kong, Australia, and the U.S., we offer opportunities for global collaboration and professional development.   Job Overview: The Quality Analyst plays a key role in ensuring product excellence by working closely with the Product Owner and development teams to define, test, and validate product functionality. This role is responsible for establishing robust testing strategies, identifying risks early, and ensuring that business requirements are translated into reliable, well-tested releases. Through detailed test planning, thorough...

We want to maximise the potential of everyone who chooses to work for us. We offer a great work life balance. You have the opportunity to work at any of our brand-new Regional Centres and to also work remotely. Contracts vary in length dependent upon the project with the possibility to extend. Your time spent with us short or long term will be invaluable - your skills and expertise are needed to deliver the largest digital and transformation projects in Government. There really couldn’t be a better time to join HMRC for your new contract opportunity! Key Responsibilities Shaping & Evolving the Delivery Model Lead a discovery and assessment of the current delivery model in a high priority area, identifying opportunities to improve flow, predictability, and value realisation. Recommend and embed an optimised delivery approach that incorporates Agile, Lean, and DevOps aligned practices. Ensure the delivery model aligns with a modern technology strategy,...

Job Title: HXM – Transition Workstream Lead (Contract) Location Hybrid: UK Target Start Date: ASAP Contract duration : 12 months Day Rate: Competitive (Inside IR35)   Deloitte : Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to work on a variation of industry and client related projects. Our aim is to retain the best talent and so when your project end date nears our team of Talent Community Advisors will be working with you to look at alternative projects within the firm that suit your experience should you wish to continue with Deloitte.   About the Project   We are seeking a seasoned Transition Workstream Lead to spearhead a critical workstream as part of an HR Transformation implementation. This is not a steady-state role; we need a battle-tested Implementation Lead who thrives in high-pressure environments and has a proven track record of rescuing or driving...

  About us We are The Very Group, and we're here to help families get more out of life. We know our customers work hard for their families and have a lot to balance in their busy lives. That's why we combine amazing brands and products with flexible payment options on Very.co.uk to help them say yes to the things they love. We're just as passionate about helping our people get more out of life too -building careers with real growth, a sense of purpose, belonging, and wellbeing. About the role The role bridges functional business domains (e.g., Financial Services, Operations, Retail, Marketing & DCX) with central data capabilities (data engineering, BI, analytics, tooling, platforms) within an Enterprise PMO (EPMO) / SDLC governance model. The role ensures business demand for data is captured, prioritised, and delivered effectively, while acting as a thought partner to shape data-driven strategy and outcomes. This role is responsible for engaging...