Contract Spy
Nottingham, UK
Role description
Service Introduction Manager (Service Design & Transition)
Nottingham – Hybrid (3 days per week onsite) Contract (Inside IR35) or Fixed‑Term Employment
We’re looking for an experienced Service Design & Transition Manager to lead the successful introduction of new and changing IT services into live operations. This is a high‑impact role, working closely with senior stakeholders, delivery teams, and external partners to ensure services are operationally ready, resilient, and scalable from day one.
You’ll play a pivotal role in bridging delivery and operations, ensuring that what is built can be effectively supported, operated, and continuously improved.
The Role:
Lead the design, transition, and introduction of new or enhanced IT services into Service Operations.
Own Service Readiness through to go‑live, ensuring both functional and operational acceptance.
Define and embed...