3 customer service jobs found in Glasgow

As UX Designer / Researcher, you will be embedded within project teams to deliver user-centred insight and design practice. This work focuses on internal user experiences but must remain meaningful to the organisation’s wider customer outcomes. You will help validate usability, support accessibility, and contribute to building a brand-new UCD function. 📍  Location:  Hybrid Working, Central Scotland 🔁Contract Type : Contract or Permanent considered What you’ll do Conduct user research to understand internal user needs and pain points Carry out usability testing to validate new or existing solutions Ensure accessibility standards are met across project deliverables Produce UCD artefacts such as user journeys, service maps, personas, or insights Support internal teams and vendors responsible for UI component delivery Help socialise and embed UCD ways of working into project delivery Collaborate with UX Leads to...

Waracle is looking for a Lead or Senior Backend Developer for an exciting new role joining our world-class digital technology consultancy and home to a diverse, smart, curious and ambitious community of specialists in technology-driven transformation. We work with ambitious clients to help them solve their biggest business and customer challenges. We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations. This role is open to permanent or contract (Inside IR35) candidates and is a hybrid working role based from any Waracle office (Glasgow, Edinburgh, Dundee or London). Are you a technical expert who enjoys solving complex puzzles and helping others grow? We are looking for a Lead or Senior Developer who values collaboration and technical excellence in equal measure. Whether you are already...

IAM Engineer - Day Rate Contractor Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?     Join our IT Team!    Join a dynamic team at Softcat, one of the UK's leading IT infrastructure providers and a FTSE 250 listed company. Our team is passionate about delivering secure, scalable identity and access management solutions, supporting both internal operations and customer environments.   As an IAM Engineer, you will design, implement, and maintain identity and access management solutions, ensuring robust security and seamless user experiences. You'll work closely with stakeholders across IT, security, and business units to automate and optimise IAM processes, leveraging modern technologies and best practices.      As...