2 jobs found in Burgess Hill

Role: Deskside Services Technician - Backfill / Standby Engineer Location: Burgess Hill Rate: 140 GBP to 160 GBP Job Description: The position of Deskside Services Technician – End User Computing performs troubleshooting, repair, and preventative maintenance of end user computing equipment and peripheral equipment at corporate location. This role requires a technician with excellent soft-skills to provide VIP/White-glove, executive level support. Essential duties for the position include, but are not limited to the following: Good experiences in mobile device management along with desktop Provide onsite support to Authorized Users with operational and technical support and to meet specified SLAs Resolve incidents and problems associated with EUC equipment Perform reactive troubleshooting to effectively identify potential incidents or problems, and attempt to eliminate them to occur in the future Support Authorized...

About the job   Technical Lead (M365/UC) SFIA level 5 Onsite Crawley Active SC Lead for hosting and security; ensures Cisco hardware installation aligns with the new backend architecture Requirements MANDATORY: Microsoft 365 / Teams Expertise in Microsoft Teams Rooms (MTR) architecture and deployment Configuration of Teams Admin Centre (MTR profiles, OBTP, firmware, UI settings) Experience with Hybrid Exchange for meeting room resource accounts & calendar sync MANDATORY: Architecture & Delivery Leadership Lead hardware installation ensuring alignment with backend M365/UC architecture Present technical designs to Architectural Review Boards (ARB) PREFFERED IF: Unified Communications / Cisco Familiarity with Cisco RoomOS and converting Cisco devices to native MTR mode, Cisco Room Kits, Bars, Navigators, Door Tablets Ability to use Cisco Control Hub for telemetry & hardware monitoring (light use) PREFERRED IF: Identity...