11 service delivery manager jobs found

The Ministry of Defence (MOD) is a central government department with a mission to protect our country and provide the ultimate guarantee of its security and independence, as well as helping to protect its values and interests abroad.   The MOD is one of the biggest public procurement organisations in Europe and the single largest customer for UK industry. It currently manages approximately £20 billion of spend on capital investments in equipment and infrastructure every year. Over the next decade the MOD is committed to spending over £190 billion on equipment and support. The MOD's customers include both the armed forces and national security agencies, and it has a diverse range of requirements, including military fighting vehicles, education services, nuclear submarines and facilities management.   The MOD's aim is to provide its armed forces with the best capabilities to enable them to protect the UK's security and advance national interests,...

SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks. Please note, due to the exceptional requirements of this position (short-term nature of this role and speed at which we require a postholder in situ) preference may be given to candidates who meet all of the essential criteria and hold active security clearance.    The Ministry of Defence (MOD) is a central government department with a mission to protect our country and provide the ultimate guarantee of its security and independence, as well as helping to protect its values and interests abroad.   The MOD is one of the biggest public procurement organisations in Europe and the single largest customer for UK industry. It currently manages approximately £20 billion of spend on capital investments in equipment and infrastructure every year. Over the next decade the MOD is committed to spending over £190 billion on equipment...

At the Health and Safety Executive, we believe everyone has the right to come home safe and well from their job. Our mission is to prevent work-related death, injury, and ill health.   Our roots stretch back to 1833. The modern HSE is an independent regulator with a wide reach across many employment sectors. Using world leading science, we have helped protect millions of people from devasting injury and suffering through our diverse regulatory activities.   We concentrate effort on the most serious risks, targeting industries with the greatest hazards, and sectors with the worst risk management record. We hold people to account where we have to, and we are firm but fair when using our legal powers. We also provide support to businesses through free guidance and advice tailored to business needs. By giving them the confidence to manage risks sensibly, we boost productivity, support the economy, and contribute to a fairer society. We work hard to help maintain...

Coffee Design’s vision is to be a leading creative partner where collaboration and innovation drive exceptional results for our clients and their brands.   We’re looking for a 3 month contract Full-Stack Developer with a passion for building seamless, high-performing digital experiences. You’ll play a key role in bringing our creative ideas to life—developing both the front-end and back-end of websites, applications, and interactive projects that balance functionality with exceptional design.   Working closely with our design, strategy, and content teams, you’ll transform concepts into robust, scalable solutions. From crafting pixel-perfect user interfaces to developing efficient back-end architectures, you’ll ensure our digital work is both visually engaging and technically sound. You'll also contribute to the growth of our digital capabilities, helping us stay at the forefront of emerging technologies and best...

The Senior Test Engineer will be a pivotal member of our agile delivery teams, working across multiple projects within a major re-platforming programme that's improving several public-facing services. This includes building out a canonical data model and a set of reusable components to underpin our services. You will lead the testing strategy and approach, introduce or enhance automated testing frameworks, and ensure that our services meet the high standards expected under the GOV.UK Service Standard.   As a Senior Test Engineer your main responsibilities will be to:   Define and own the test strategy and quality assurance approach across multiple digital services. Champion test automation, continuous integration, and continuous delivery (CI/CD) within agile teams. Embed a quality-first culture - ensuring testing is integral to delivery, not an afterthought. Mentor and support test engineers, sharing best practice and building testing capability...

The Senior Test Engineer will be a pivotal member of our agile delivery teams, working across multiple projects within a major re-platforming programme that's improving several public-facing services. This includes building out a canonical data model and a set of reusable components to underpin our services. You will lead the testing strategy and approach, introduce or enhance automated testing frameworks, and ensure that our services meet the high standards expected under the GOV.UK Service Standard.   As a Senior Test Engineer your main responsibilities will be to:   Define and own the test strategy and quality assurance approach across multiple digital services. Champion test automation, continuous integration, and continuous delivery (CI/CD) within agile teams. Embed a quality-first culture - ensuring testing is integral to delivery, not an afterthought. Mentor and support test engineers, sharing best practice and building testing capability...

We are looking for an experienced User Researcher to join our multidisciplinary digital delivery team. You'll play a key role in our re-platforming programme, ensuring our public-facing digital services are designed around genuine user needs. You'll plan and carry out high-quality user research to generate actionable insights that shape both the front-end experience and back-end design.   As a Senior User Researcher your main responsibilities will be to:   Plan, design, and conduct user research using a range of qualitative and quantitative methods in line with GDS standards. Communicate user insights effectively to designers, developers, product and policy colleagues to inform decision-making. Contribute to and support usability testing, prototyping, and iterative design. Work closely with interaction designers, content designers, product managers, and developers in agile, cross-functional teams. Present research findings clearly and...

We are looking for an experienced User Researcher to join our multidisciplinary digital delivery team. You'll play a key role in our re-platforming programme, ensuring our public-facing digital services are designed around genuine user needs. You'll plan and carry out high-quality user research to generate actionable insights that shape both the front-end experience and back-end design.   As a Senior User Researcher your main responsibilities will be to:   Plan, design, and conduct user research using a range of qualitative and quantitative methods in line with GDS standards. Communicate user insights effectively to designers, developers, product and policy colleagues to inform decision-making. Contribute to and support usability testing, prototyping, and iterative design. Work closely with interaction designers, content designers, product managers, and developers in agile, cross-functional teams. Present research findings clearly and...

Operating within the heart of Government, as a Service Desk Analyst you will be acting as the first point of contact for all users operating on the Official platform - supporting an array of laptop devices (Windows and MacOS operating systems), smartphones (Android and iOS), VoIP systems and Google Cloud services for standard office tools. Some specialist applications are also used throughout the estate. Support will be provided to a diverse user base - from across the Cabinet Office and other supported Government departments/ALBs. This is a hybrid role providing support via the telephone as well as at our local Liverpool office providing our users face to face support at our Tech Hub. As a Service Desk Analyst you will: Provide first and second line support for all IT related issues, interacting with a diverse user base. Build, manage, support, asset track and maintain all associated hardware devices. Rotation between phone and IT portal ticket support, and...

Contract Business Analyst   We’re looking for a contract Business Analyst to join our Technology team within Connells Group for an exciting Telephony transformation project for an initial 5-month contract (Outside IR35). We offer a hybrid working arrangement with 1 or 2 days per week in our Milton Keynes office and/or Wakefield. Key Responsibilities: Vendor & Delivery Management: Act as the primary functional liaison between Connells Group and our 3rd party software supplier. You will challenge vendor estimates, clarify requirements before they reach development, and ensure "out-of-the-box" functionality is maximized to avoid unnecessary customization. Process Re-engineering: Map complex "As-Is" operational workflows and design efficient "To-Be" processes. Data Migration & Integrity: Lead the analysis for data migration. This includes defining data mapping rules between legacy systems and the new CRM, establishing data cleansing...

Contract Business Analyst   We’re looking for a contract Business Analyst to join our Technology team within Connells Group for an exciting Telephony transformation project for an initial 5-month contract (Outside IR35). We offer a hybrid working arrangement with 1 or 2 days per week in our Milton Keynes office and/or Wakefield. Key Responsibilities: Vendor & Delivery Management: Act as the primary functional liaison between Connells Group and our 3rd party software supplier. You will challenge vendor estimates, clarify requirements before they reach development, and ensure "out-of-the-box" functionality is maximized to avoid unnecessary customization. Process Re-engineering: Map complex "As-Is" operational workflows and design efficient "To-Be" processes. Data Migration & Integrity: Lead the analysis for data migration. This includes defining data mapping rules between legacy systems and the new CRM, establishing data cleansing...