Contract Spy
Paddington, London, UK
Contract: Initial 3 -6 months Start: ASAP Level: Head of Engineering / Engineering Director
Hybrid: 3 days a week onsite in Paddington
The Role
We are looking for a senior engineering leader to provide technical and delivery oversight across two key areas: Contact Centre Transformation and Personalisation.
This is an interim cover role for a few months, focused on providing stability, supporting the engineering teams and two new Engineering Managers, maintaining delivery momentum, and ensuring a smooth handover to the permanent replacement.
There is no line management responsibility.
Key Responsibilities
Provide senior technical leadership across Contact Centre Transformation and Personalisation.
Quickly understand the technology landscape, programmes, teams, suppliers and key risks.
Provide technical oversight across a complex, third-party and partner-led delivery environment.
Support two new Engineering Managers, providing...