10 customer service jobs found

Role Purpose:  We're looking for a talented  Service Desk Analyst  to join our team and play a key role in delivering exceptional IT support services across the organisation. You'll be responsible for providing hands-on technical support, managing incidents and service requests, supporting a customer-facing Walk-In Clinic service, and ensuring employees have access to the technology and systems they need to work effectively. Working closely with internal technology teams, stakeholders and third-party suppliers, you'll help maintain a high-quality user experience while supporting business-critical services across the organisation.   As a  Service Desk Analyst , your main responsibilities will be: Deliver excellent customer service through the Walk-In IT Clinic, providing both face-to-face and remote technical support. Manage and resolve incidents and service requests, troubleshooting hardware,...

SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks. Please note, due to the exceptional requirements of this position (short-term nature of this role and speed at which we require a postholder in situ) preference may be given to candidates who meet all of the essential criteria and hold active SC clearance.    Operating within the heart of Government, as a Service Desk Analyst you will be acting as the first point of contact for all users operating on the Official platform - supporting an array of laptop devices (Windows and MacOS operating systems), smartphones (Android and iOS), VoIP systems and Google Cloud services for standard office tools. Some specialist applications are also used throughout the estate.   Support will be provided to a diverse user base - from across the Cabinet Office and other supported Government departments/ALBs.   As a Service Desk Analyst you...

Job Title: AI Roku Developer Location: London Company: BritBox International Reporting to: SVP of Technology and Content Delivery Contract Type: Day rate Contractor, 3-month About Us BBC Studios’ Direct-to-Consumer (DTC) business brings premium content directly to North American audiences through two distinctive streaming brands: BritBox and BBC Select. BritBox , the ultimate streaming destination for British TV. We offer an unparalleled collection of thoughtfully curated entertainment—cleverly crafted and full of the charm, wit, and heart that define British storytelling. Born from the BBC, our mission is to bring authentic British stories to our audiences. Launched in 2017, we are a small but mighty streamer that punches above our weight—available on every major platform and even featured among the bright lights of Times Square—and we’re just getting started. BBC Select is a documentary streaming service that has been...

Job Title:  Project   Manager    Location:  London - Hybrid    Role type:  Contract   IR35:  Outside IR35   Duration : 2 months (initially)   Start Date:  ASAP       Who we are:   We're an award-winning Tech Consultancy, focused in Quality Engineering on a mission to become the UK's #1.       What we do:   "Champion and Engineer Quality and Software". Over the past 6 years, we've shaped and transformed our offering so that passion, precision, and attention to every minuscule detail is baked into everything we do. Born from a desire to bring automation expertise to our current and prospective clients, 5 years ago we shaped our offering.       Project Info:   We're looking for an experienced Lead Technical Product Owner to support a major UK retail and hospitality technology...

The Ministry of Defence (MOD) is a central government department with a mission to protect our country and provide the ultimate guarantee of its security and independence, as well as helping to protect its values and interests abroad.   The MOD is one of the biggest public procurement organisations in Europe and the single largest customer for UK industry. It currently manages approximately £20 billion of spend on capital investments in equipment and infrastructure every year. Over the next decade the MOD is committed to spending over £190 billion on equipment and support. The MOD’s customers include both the armed forces and national security agencies, and it has a diverse range of requirements, including military fighting vehicles, education services, nuclear submarines and facilities management.   The MOD’s aim is to provide its armed forces with the best capabilities to enable them to protect the...

Role: FSS Enablement Lead (S4/Hana Transformation) Contract: 6 months (Inside IR35) Rate: £800-£1000 (per day) Location: London/Spalding (the role benefits from remote working with expectation to travel to different sites when required)   Why Greencore? Following the combination with Bakkavor in January 2026, we’re one of the UK’s leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we’re proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots...

What’s Yonder? “It's as if Time Out, Amex and Monzo had a baby” - Will T, Yonder Member Yonder combines credit and debit in one membership that’s fair, flexible and actually enjoyable. No jargon. No dusty points system. Just rewards that actually feel rewarding, from bao to beer to a boarding pass. The engineering team sits at the heart of the company; we work in squads alongside product and design, and closely with risk, compliance, operations and partnerships. Sounds cool. What’s my part in this? We’re looking for an experienced Senior Product Engineer on a 3-month contract to add delivery capacity to our engineering team. The work is primarily Scala backend, but we don’t believe in rigid boundaries; everyone is encouraged to contribute wherever the problem takes them, whether that’s infrastructure, the mobile app (React Native) or the webapp (Next.js). You’ll be working alongside a small engineering...

MAKE STRATEGY A REALITY | ACCELERATE YOUR GROWTH | CHOOSE YOUR PATH As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last. We're seeking a Service Experience Designer in London to help us take vision to value and create lasting impact. We are looking for varying degrees of experience and seniority for multiple roles based in London, on a hybrid basis for min 3-6 months, day rate inside IR35 via umbrella. Summary As a Service/Experience Designer, you will play a pivotal role in supporting this Telecoms business transformation initiatives. Working within our managed service delivery model, you will translate complex transformation objectives into seamless, user-centred experiences for both employees and customers. Your work will directly impact how organisations navigate change, ensuring that every touchpoint is thoughtfully designed and...

Senior Product Engineer (Contract, 3 Months) What’s Yonder? “It's as if Time Out, Amex and Monzo had a baby” - Will T, Yonder Member Yonder combines credit and debit in one membership that’s fair, flexible and actually enjoyable. No jargon. No dusty points system. Just rewards that actually feel rewarding, from bao to beer to a boarding pass. The engineering team sits at the heart of the company; we work in squads alongside product and design, and closely with risk, compliance, operations and partnerships. Sounds cool. What’s my part in this? We’re looking for an experienced Senior Product Engineer on a 3-month contract to add delivery capacity to our engineering team. The work is primarily Scala backend, but we don’t believe in rigid boundaries; everyone is encouraged to contribute wherever the problem takes them, whether that’s infrastructure, the mobile app (React Native) or the webapp (Next.js)....

Programme Test Manager Inside IR35 Contract Initial 3 months (likely extension) London - Hybrid working Start ASAP     The Role Scale Factory is seeking an experienced, high-calibre Programme Test Manager to lead end-to-end quality assurance and testing governance.   The programme is a strategic multi-system transformation . This project establishes a common operating model across the UK and Switzerland covering Customer Relationship Management, Engagement Management, Risk Processes, and core business workflows.   As the Programme Test Manager, you will bring senior leadership and gravitas to direct complex testing streams across a multi-platform ecosystem—including CRM, SAP S/4HANA, AIS, MDM, and legacy systems—alongside comprehensive data migration and user onboarding activities.     Key Responsibilities Programme Test Leadership & Strategy Overall Test...