5 senior operations lead jobs found

This is an ideal role for a digital marketer who thrives on driving measurable growth through intelligent performance marketing, strategic thinking, and continual optimisation. Working closely with the senior leadership team, they will take ownership of the business's digital acquisition strategy, ensuring every campaign delivers against commercial objectives while strengthening brand awareness and customer engagement. The successful candidate will combine strategic oversight with hands-on execution, confidently managing paid media across Google Ads and Meta , analysing performance data, and continuously refining campaigns to maximise return on investment. They will understand how to balance premium brand positioning with commercial performance and be excited by the opportunity to make a tangible impact within an ambitious, high-growth wellness business. The Role... Salary: £1,500 per month Working Hours: Approx. 16 hours per week (2 days)...

Freelance CX Consultant - Customer Service Diagnosis & Peak Planning Holly & Co | 5 days - Project with possible ad hoc help after | Immediate start | Remote (UK)   About us Holly & Co is a curated marketplace of around 1,000 independent UK makers. We run customer service in-house on Dixa and sit between the customer and the maker (we call them Co’s) for every single order (the two never speak directly). It's a model that gives customers a consistent experience and protects our small-business sellers from having to run their own support, but it adds real complexity: every issue has to pass through us twice, and we're heading into our busiest trading quarter with a stretched team.   The brief We need someone who has done complexity before — senior ecommerce or marketplace CX experience — to come in for roughly five days and: Diagnose what's actually driving contact volume and where handling breaks down,...

Lead Scrum Master 12 months £61.57 per hour (Inside IR35) 3 days on site (Preston PR4)   Role Description   Here you will be working with teams of 10-13 like-minded professionals at different levels striving for best practice and operational excellence.   Core Duties:   Typical duties include (but are not limited to): • Working closely with product owners and other stakeholders to help them better understand their requirements and help the product owner define and maintain a well refined product backlog • Removing impediments so the development team can focus on the work at hand or guiding the team to remove impediments by finding the right personnel to help them • Using data collected from the development team to develop a picture of areas of success and improvement using the chosen system. • Assessing the Scrum maturity of the team/organisation, and coaching the team and more junior scrum masters to...

Next15 is a group of specialist businesses powered by data and technology, delivering measurable solutions for clients and lasting value for shareholders. We employ over 3000 people across 15 countries. Within our family of 12 consultancies, data and marketing services businesses, we focus on solving our clients' most complex growth challenges. Role overview We are looking for a freelance Data, AI and Operational Strategy lead to join our team in London. This is a short-term contract role to begin with, with the potential to evolve into permanent depending on the ongoing delivery requirements. Reporting into the Chief of Staff and working directly with the Senior Leadership team within Next 15 Group, this role plays a critical role in the execution of our strategy – Data powered growth fit for an AI future. Sitting at the intersection of data, technology, and people, this role blends hands-on data strategies with close collaboration across teams and brand...

Next15 is a group of specialist businesses powered by data and technology, delivering measurable solutions for clients and lasting value for shareholders. We employ over 3000 people across 15 countries. Within our family of 12 consultancies, data and marketing services businesses, we focus on solving our clients' most complex growth challenges. Role overview We are looking for a freelance Data, AI and Operational Strategy lead to join our team in London. This is a short-term contract role to begin with, with the potential to evolve into permanent depending on the ongoing delivery requirements. Reporting into the Chief of Staff and working directly with the Senior Leadership team within Next 15 Group, this role plays a critical role in the execution of our strategy – Data powered growth fit for an AI future. Sitting at the intersection of data, technology, and people, this role blends hands-on data strategies with close collaboration across teams and brand...