Contract Spy
UK
Overview We are seeking a dedicated IT Support professional to provide technical assistance and support to our organisation. The successful candidate will be responsible for resolving hardware and software issues, maintaining network infrastructure, and delivering exceptional customer service. This role offers an excellent opportunity to utilise a broad range of IT skills within a dynamic environment, ensuring smooth operation of our technological systems.
Responsibilities
Provide technical support for desktop and laptop computers, peripherals, and software applications across various operating systems including Windows, macOS, and Linux.
Troubleshoot and resolve hardware issues related to computer hardware components, network devices, and other IT equipment.
Assist users with software troubleshooting, including Microsoft Office applications, VPN connectivity, firewall configurations, and other enterprise tools such as BMC Remedy, ServiceNow, and Jira....