Contract Spy
Manchester, UK
Job Reference hbuk/TP/158/2315
Contract Type Day Rate Contractor
Closing Date 14 March, 2026
Job Category Tech, Data and Digital
Business Unit Handelsbanken Digital (UKC)
Location London or Manchester, United Kingdom
Posted on 12 February, 2026
Main Responsibilities
Discovery and Research
Lead discovery across the current Wealth Digital Platform, including understanding existing customer journeys, touchpoints, constraints, and dependencies.
Plan and conduct qualitative research with Wealth customers to understand how they currently view portfolios, funds, and performance, and where pain points and unmet needs exist.
Conduct competitive research on current wealth digital platforms to inform future state
Synthesize research findings into clear insights, problem statements, and opportunity areas that align customer needs with business objectives.
Collaborate with internal stakeholders across Wealth,...