Contract Spy
Exeter, UK
About Us Network Squad is a leading Managed Service Provider (MSP) dedicated to delivering innovative IT solutions. We are looking for a highly skilled People to join our dynamic team immediately. The Role As an IT Support Engineer, you'll be responsible for providing on-site and remote support, troubleshooting hardware/software issues, and ensuring smooth IT operations for our clients across the UK. Key Responsibilities Respond to technical support requests via phone, email, or in person Diagnose and resolve issues related to desktops, laptops, printers, networks, and operating systems Configure, install, and maintain hardware and software Maintain documentation of support tasks and system configurations Travel to client sites when required (travel costs covered) Support Windows OS, Microsoft 365, network setups, and mobile devices Collaborate with senior engineers and project managers for escalated issues Requirements Proven experience in IT support (1–3...