Contract Spy
London Area, United Kingdom
Application Support Engineer (Windows & Enterprise Applications)
Contract 12+ months (Inside IR35)
Hybrid (2 days a week)
Job purpose
Provide 2nd and 3rd line production operational support for our Business Systems, many of which are critical business.
Provide remote and on-site support as part of the on-call support Rota. Take a lead role with the delivery of application releases for minor/major projects and programs.
Responsibilities
Provide remote and onsite and support for our internally developed business critical applications and 3rd Party vendor packages through Dev, UAT Test and Prod. Manage and escalate problems as appropriate.
Investigate defects or problems; work with the internal teams and external vendors to identify workarounds and support any fixes that are required as part of service improvement.
Implement changes or fixes to applications. Support other technical changes being made which affect...