13 customer service jobs found in Manchester

  About us We are The Very Group, and we're here to help families get more out of life. We know our customers work hard for their families and have a lot to balance in their busy lives. That's why we combine amazing brands and products with flexible payment options on Very.co.uk to help them say yes to the things they love. We're just as passionate about helping our people get more out of life too -building careers with real growth, a sense of purpose, belonging, and wellbeing. About the Role The Business Analyst (BA) identifies, analyses and articulates business problems and opportunities, translating them into clear, testable requirements and measurable outcomes. The BA collaborates across Product, Technology and Business teams to enable change that improves customer experience, operational efficiency and commercial performance, ensuring traceability from problem statement through to benefits realisation. What you will be doing Discovery & problem...

Information Security Consulting Lead (Day Rate Contract) Job Introduction We are looking for a dynamic and experienced 'Information Security Consulting Lead ' to join our Information Security team. This is a critical and high-impact role supporting a large portfolio of change initiatives across the bank. This role requires strong technical breadth, excellent problem-solving skills, and the ability to context-switch rapidly. You 'll be the go-to person for resolving a wide range of security and privacy issues across the change lifecycle. This is not a traditional advisory role - you will be actively participating in solving information security problems, working closely with engineers, product managers, and business stakeholders to identify, assess, and collaboratively solve security challenges and ensure the team can continue to deliver a pace. This role is all about helping technology teams deliver securely. You 'll act as the first (and often final) point of call for your...

Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?     Join our IT Team!    Join a dynamic team at Softcat, one of the UK's leading IT infrastructure providers and a FTSE 250 listed company. Our team is passionate about delivering secure, scalable identity and access management solutions, supporting both internal operations and customer environments.   As an IAM Engineer, you will design, implement, and maintain identity and access management solutions, ensuring robust security and seamless user experiences. You'll work closely with stakeholders across IT, security, and business units to automate and optimise IAM processes, leveraging modern technologies and best practices.      As the IAM Engineer, you'll be responsible...

Contract Type Day Rate Contractor Closing Date 21 March, 2026 Job Category Tech, Data and Digital Business Unit Systems and Infrastructure (UKT) Location Manchester, United Kingdom Posted on 19 February, 2026 Contract Type Day Rate Contractor Closing Date 21 March, 2026 Job Category Tech, Data and Digital Business Unit Systems and Infrastructure (UKT) Location Manchester, United Kingdom Posted on 19 February, 2026 We are looking for an experienced Infrastructure Technician (Day Rate Contractor) to join our IT Operations team, who are responsible for providing support to our UK Branch office network as well as our London and Manchester UK offices.   You will be based in the Manchester Head Office but must be willing to travel if required, with the standard working hours being 09.00-17.00, and you may be required to work overtime to perform tasks which cannot be carried out during normal business hours on occasion. ...

ob Information Date Opened 16/02/2026 Job Type Contract About Scrumconnect Consulting Scrumconnect Consulting is a UK national SME award-winning software development consultancy with over 300 consultants across the UK. We work with UK Public Sector clients to build impactful, award-winning digital services that improve millions of lives. We take as much pride in our people, culture and work-life balance as we do in making services that improve millions of lives. Collaborative, entrepreneurial and dedicated to problem-solving, we bring the step change our customers need to sustain innovation. 3 ways we are different We're not just a consultancy. We're a community. Our knowledge-sharing, learning/unlearning, problem-solving culture benefits our consultants and our clients. All our people are highly experienced. Our consultants typically have at least 10 years' experience solving complex business problems. Handpicked high-performing teams with high...

Job Reference hbuk/TP/158/2315 Contract Type Day Rate Contractor Closing Date 14 March, 2026 Job Category Tech, Data and Digital Business Unit Handelsbanken Digital (UKC) Location London or Manchester, United Kingdom Posted on 12 February, 2026   Main Responsibilities  Discovery and Research Lead discovery across the current Wealth Digital Platform, including understanding existing customer journeys, touchpoints, constraints, and dependencies. Plan and conduct qualitative research with Wealth customers to understand how they currently view portfolios, funds, and performance, and where pain points and unmet needs exist. Conduct competitive research on current wealth digital platforms to inform future state Synthesize research findings into clear insights, problem statements, and opportunity areas that align customer needs with business objectives. Collaborate with internal stakeholders across Wealth,...

Machine Learning Developer - Contract Role Overview: This role sits within a global onboarding and KYC capability team focused on delivering modern, scalable, and user-centric digital solutions. The team brings together business, operations, and technology stakeholders to co-design platforms that improve customer experience, streamline processes, and strengthen operational resilience. The function supports enterprise-wide digital transformation efforts, enabling the move towards a more modern, future-state technology architecture. Teams collaborate across multiple global locations to design and build digital services that allow customers to onboard quickly, simply, and securely. The remit covers onboarding products, platforms, and delivery approaches aligned to agile, client-focused ways of working. Solutions are used by a broad spectrum of customers, from large corporates to small businesses. As part of continued investment in AI and advanced engineering, we are seeking...

Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?     Join our IT Team!    Join a dynamic team at Softcat, one of the UK's leading IT infrastructure providers and a FTSE 250 listed company. Our team is passionate about delivering secure, scalable identity and access management solutions, supporting both internal operations and customer environments.   As an IAM Engineer, you will design, implement, and maintain identity and access management solutions, ensuring robust security and seamless user experiences. You'll work closely with stakeholders across IT, security, and business units to automate and optimise IAM processes, leveraging modern technologies and best practices.      As the IAM Engineer, you'll be responsible...

About The Role About Car Finance 247 Car Finance 247 is the UK’s leading online car finance broker, driven by innovation, technology, and a customer-centric approach. We’re building a new platform to empower our dealer partners with scalable, FCA-compliant template websites, enabling seamless integrations and exceptional digital experiences. Join us as we redefine the future of car finance and dealer technology. About the Role We are looking for a talented Mid-Level Developer to join our growing digital team in Manchester. In this role, you’ll be instrumental in building and evolving the platform that powers our template websites. You’ll work closely with designers, product owners, and other engineers to deliver robust, scalable, and secure solutions that drive dealer success and customer engagement. Location: Flexible/Hybrid options available Type: Contractor (3 month initial term) Salary/Rate: Based on experience...

About Us: The ECA International Group is a global leader in providing solutions to facilitate international mobility. Our commitment to innovation, excellence, and customer satisfaction has enabled us to serve numerous large enterprises around the world. Joining our team means becoming part of an inclusive and diverse community, where your talents are nurtured, and your career growth is prioritised. With offices in the UK, Hong Kong, Australia, and the U.S., we offer opportunities for global collaboration and professional development.   Job Overview: The Quality Analyst plays a key role in ensuring product excellence by working closely with the Product Owner and development teams to define, test, and validate product functionality. This role is responsible for establishing robust testing strategies, identifying risks early, and ensuring that business requirements are translated into reliable, well-tested releases. Through detailed test planning, thorough...

We want to maximise the potential of everyone who chooses to work for us. We offer a great work life balance. You have the opportunity to work at any of our brand-new Regional Centres and to also work remotely. Contracts vary in length dependent upon the project with the possibility to extend. Your time spent with us short or long term will be invaluable - your skills and expertise are needed to deliver the largest digital and transformation projects in Government. There really couldn’t be a better time to join HMRC for your new contract opportunity! Key Responsibilities Shaping & Evolving the Delivery Model Lead a discovery and assessment of the current delivery model in a high priority area, identifying opportunities to improve flow, predictability, and value realisation. Recommend and embed an optimised delivery approach that incorporates Agile, Lean, and DevOps aligned practices. Ensure the delivery model aligns with a modern technology strategy,...

Job Title: HXM – Transition Workstream Lead (Contract) Location Hybrid: UK Target Start Date: ASAP Contract duration : 12 months Day Rate: Competitive (Inside IR35)   Deloitte : Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to work on a variation of industry and client related projects. Our aim is to retain the best talent and so when your project end date nears our team of Talent Community Advisors will be working with you to look at alternative projects within the firm that suit your experience should you wish to continue with Deloitte.   About the Project   We are seeking a seasoned Transition Workstream Lead to spearhead a critical workstream as part of an HR Transformation implementation. This is not a steady-state role; we need a battle-tested Implementation Lead who thrives in high-pressure environments and has a proven track record of rescuing or driving...

  About us We are The Very Group, and we're here to help families get more out of life. We know our customers work hard for their families and have a lot to balance in their busy lives. That's why we combine amazing brands and products with flexible payment options on Very.co.uk to help them say yes to the things they love. We're just as passionate about helping our people get more out of life too -building careers with real growth, a sense of purpose, belonging, and wellbeing. About the role The role bridges functional business domains (e.g., Financial Services, Operations, Retail, Marketing & DCX) with central data capabilities (data engineering, BI, analytics, tooling, platforms) within an Enterprise PMO (EPMO) / SDLC governance model. The role ensures business demand for data is captured, prioritised, and delivered effectively, while acting as a thought partner to shape data-driven strategy and outcomes. This role is responsible for engaging...