43 customer service jobs found in London

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical guidance and mentorship to junior developers and other team...

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical guidance and mentorship to junior developers and other team...

  London UK No. of Positions 1 Job Description (Posting). About HCLTech HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving. Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the...

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical guidance and mentorship to junior developers and other team...

Job Introduction Main Responsibilities As the Salesforce Architect this role will work closely with the Salesforce Lead Architect to help set the strategic direction and be accountable and lead the design, development and day to day operations of the CRM platform(Salesforce and Other customer platforms) by partnering with senior stakeholders across the business identifying opportunities to deliver business and customer value through the extension of CRM services. Responsible for the end-to-end design of solutions on the Salesforce platform and other CRM technologies. Own the architecture of the end-to-end solution. Lead and mentor the development team in designing solutions for our strategic programmes. Completion of solution architecture documents and artefacts in line with organisation standards. Enforce best practices, development standards and ensure quality delivery of enterprise solutions. Help in driving the application of DevOps tools and...

Job Introduction Main Responsibilities As the Salesforce Developer this role will work closely with the Salesforce Technical Lead and Lead architect to help with the development, Integration and configuration of Salesforce platform and performing the day to day operations to maintain the platform by partnering with people across the business and broader IT team to deliver customer value through the extension of CRM services. Work on Salesforce FSC projects to integrate with 3 rd party SAAS systems and internal on Prem systems leveraging APIs, different integration patterns and tools. Leverage the existing DevOps tools and methodologies (Azure DevOps) for deployments of user stories/tickets/bugs. Analyse requirements and translate them into technical solutions especially around Integrations. Design, Build, and test applications ensuring high-quality delivery. Also, integral part of the Run/Ops team of Salesforce to help with BAU requests and maintain the...

To qualify for the role, you must have: 6 to 8 years of relevant experience in EPM implementation modules and should have completed 2+ implementation projects in either Oracle EPBCS/FCCS/EDMCS/ARCS/EPCM/PCMCS/TRCS/NR. Expertise in Oracle EPM cloud functionality such as data management, security, reporting, metadata, forms, task manager, task lists, smart lists, workflows, EPMAutomate etc. Proficient in designing and implementing EPM data integration solutions. Good understanding of financial statements and financial close/budgeting and forecasting processes Ideally, you’ll also have Exposure to key EPM technologies in the market and On-Premises Hyperion Suite, Essbase 21c, OAC etc. Strong functional understanding of FP&A processes, accounting standards and reporting requirements of a typical CFO function. Diverse experience working across sectors, regions, and clients. Proven track record of demonstrating end-to-end accountability, exceeding customer...

We're looking for a Contract Service Architect / Business Analyst with public sector experience to join a client project with us here at Softwire for an initial 6-month period - Outside IR35 - £400pd   Start Date: 22/12/2025 End Date: 19/06/2026   Softwire is one of the UK’s leading digital technology consultancies, offering services in software engineering, design, innovation, cloud, mobile, and data. We deliver high-profile and cutting-edge digital projects for household names across the public and private sectors.   Role Requirements:   Support the design and mapping of the operational model for a new digital service, with a particular focus on customer and business (internal) data and process flows. The professional will need strong analytical skills to enable them to break down complex business processes, identify gaps, and translate them into clear, actionable requirements. Support the development of roles...

IT Support (L1 and L2) South London 5 days on site £200-£250pd Inside IR35 emagine is a high-end professional services consultancy and solutions firm specialising in providing business and technology services to the financial services sector, we power progress, solve challenges and deliver real results through tailored high-end consulting services and solutions. We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication in delivering the optimal service for our clients. Our commitment is not just towards our clients but we aim to foster a positive and equitable working environment with our consultants and colleagues which stems from our core values: Confident, Dedicated, Responsible, Genuine. We’re looking for a proactive and hands-on Onsite IT Support Technician to join our team for a 6-month contract. In this role, you will provide critical,...

Business Analyst with Commerce experience required to join our Delivery team here in the UK, please note we offer Hybrid working. We are VML Enterprise Solutions - a group of talented engineers, tech experts, and creators who combine our passions and contribute to the IT world. You may know us better as Wunderman Thompson Technology - in 2024 we changed our name, but at the same time, we remained a great team of people who deliver our best. We design, build, manage and run complex technology platforms and help our clients to benefit from our work and creativity. The opportunity: Business Analyst needed to join our team here at VML Enterprise Solutions. Working under your own initiative with required guidance and support, a Business Analyst with proven experience you will be part of the Business Analysis team and expected to take the initiative in ensuring the business needs of our client are fully documented, understood and met by the proposed solution. What you'll...

To qualify for the role, you must have: 6 to 8 years of relevant experience in EPM implementation modules and should have completed 2+ implementation projects in either Oracle EPBCS/FCCS/EDMCS/ARCS/EPCM/PCMCS/TRCS/NR. Expertise in Oracle EPM cloud functionality such as data management, security, reporting, metadata, forms, task manager, task lists, smart lists, workflows, EPMAutomate etc. Proficient in designing and implementing EPM data integration solutions. Good understanding of financial statements and financial close/budgeting and forecasting processes Ideally, you’ll also have Exposure to key EPM technologies in the market and On-Premises Hyperion Suite, Essbase 21c, OAC etc. Strong functional understanding of FP&A processes, accounting standards and reporting requirements of a typical CFO function. Diverse experience working across sectors, regions, and clients. Proven track record of demonstrating end-to-end accountability, exceeding customer...

We’re an award-winning consultancy known for delivering exceptional products and services through technology. We work closely with organisations to help them accelerate value delivery and create outstanding customer experiences. Our purpose is simple: to empower organisations to make a real difference for people, society, and the planet through technology that’s efficient, user-friendly, and solves problems fast. At Burendo, we believe that together, we can achieve incredible things. We’re gearing up to launch an exciting new project in the coming weeks and are looking for an experienced Delivery Manager to join the team. Given the fast turnaround, we’re particularly interested in candidates who are immediately available or have a short notice period. Please note: while we’re moving quickly, there’s a chance the project kickoff may be delayed. If you don’t hear from us right away, don’t worry — you’re still...

IT Support (L1 and L2) South London 5 days on site £200-£250pd Inside IR35 emagine is a high-end professional services consultancy and solutions firm specialising in providing business and technology services to the financial services sector, we power progress, solve challenges and deliver real results through tailored high-end consulting services and solutions. We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication in delivering the optimal service for our clients. Our commitment is not just towards our clients but we aim to foster a positive and equitable working environment with our consultants and colleagues which stems from our core values: Confident, Dedicated, Responsible, Genuine. We’re looking for a proactive and hands-on Onsite IT Support Technician to join our team for a 6-month contract. In this role, you will provide critical,...

To qualify for the role, you must have: 6 to 8 years of relevant experience in EPM implementation modules and should have completed 2+ implementation projects in either Oracle EPBCS/FCCS/EDMCS/ARCS/EPCM/PCMCS/TRCS/NR. Expertise in Oracle EPM cloud functionality such as data management, security, reporting, metadata, forms, task manager, task lists, smart lists, workflows, EPMAutomate etc. Proficient in designing and implementing EPM data integration solutions. Good understanding of financial statements and financial close/budgeting and forecasting processes Ideally, you’ll also have Exposure to key EPM technologies in the market and On-Premises Hyperion Suite, Essbase 21c, OAC etc. Strong functional understanding of FP&A processes, accounting standards and reporting requirements of a typical CFO function. Diverse experience working across sectors, regions, and clients. Proven track record of demonstrating end-to-end accountability, exceeding customer...

Waracle is a world-class digital technology consultancy and home to a diverse, smart, curious and ambitious community of specialists in technology-driven transformation.   We work with ambitious clients to help them solve their biggest business and customer challenges. We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations. Waracle are looking for a Senior Backend Java Developer with hands on experience in AI implementation to join our growing team. This role is available on a permanent or contract (Outside IR35) basis and will be based hybrid from our London office.   As a Senior Backend Developer, you will be a key technical leader, responsible for the end-to-end design, delivery, and optimisation of our clients' most critical backend systems. This role requires not...

We’re an award-winning consultancy known for delivering exceptional products and services through technology. We work closely with organisations to help them accelerate value delivery and create outstanding customer experiences. Our purpose is simple: to empower organisations to make a real difference for people, society, and the planet through technology that’s efficient, user-friendly, and solves problems fast. At Burendo, we believe that together, we can achieve incredible things. We’re gearing up to launch an exciting new project in the coming weeks and are looking for an experienced Delivery Manager to join the team. Given the fast turnaround, we’re particularly interested in candidates who are immediately available or have a short notice period. Please note: while we’re moving quickly, there’s a chance the project kickoff may be delayed. If you don’t hear from us right away, don’t worry — you’re still...

375-400 Outside IR 35 City London Province Greater London Country United Kingdom Postal Code EC1A Job Description Scrumconnect Consulting is a UK national SME award-winning software development consultancy with over 300 consultants across the UK. We work with UK Public sector clients to build impactful, award-winning digital services that improve millions of lives.   We take as much pride in our people, culture and work-life balance as we do in making services that improve millions of lives. Collaborative, entrepreneurial and dedicated to problem-solving, we bring the step change our customers need to sustain innovation.   3 ways we are different We’re not just a consultancy. We’re a community. Our knowledge-sharing, learning/unlearning, problem-solving culture benefits our consultants and our clients. All our people are highly experienced. Our...

375-400 Outside IR 35 City London Province Greater London Country United Kingdom Postal Code EC1A Job Description Scrumconnect Consulting is a UK national SME award-winning software development consultancy with over 300 consultants across the UK. We work with UK Public sector clients to build impactful, award-winning digital services that improve millions of lives.   We take as much pride in our people, culture and work-life balance as we do in making services that improve millions of lives. Collaborative, entrepreneurial and dedicated to problem-solving, we bring the step change our customers need to sustain innovation.   3 ways we are different We’re not just a consultancy. We’re a community. Our knowledge-sharing, learning/unlearning, problem-solving culture benefits our consultants and our clients. All our people are highly experienced. Our...

A Senior Project Manager with a technical background required to join our eCommerce Team on a contract basis. You will be expected to lead one or more Agile team(s) in the delivery of bespoke development projects as well as operational improvements, often in very challenging timescales. You also have excellent knowledge & experience of Agile teachings, approaches, behaviours and be capable of helping both teams and the wider organisation to address the dysfunctions that may result from teams and others misinterpreting, ignoring or rejecting Lean and Agile values and principles Please note that this job is a contractual position located in London. Please send us your CV in English. What you'll be doing: Effectively run complex projects using Agile methodologies Support the efficient flow of work by providing solutions to issues and blockers Produce accurate status reporting regarding project milestones, deliverables, risks, and issues communicating to various...

We're reinventing payments. In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing. Now, over 150,000 customers across four countries choose to transact billions with us every year. But we're just getting started. Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves. About the role: We are expanding our product security capabilities with a strategic focus on the Identity and Access Management (IAM) domain. This role will define and drive the architecture, standard and governance that underpin both Enterprise identity platforms and Customer-facing identity solutions. Joining our Product Security team, you will partner closely with Enterprise...