11 customer service jobs found in Bolton

ob Information Date Opened 16/02/2026 Job Type Contract About Scrumconnect Consulting Scrumconnect Consulting is a UK national SME award-winning software development consultancy with over 300 consultants across the UK. We work with UK Public Sector clients to build impactful, award-winning digital services that improve millions of lives. We take as much pride in our people, culture and work-life balance as we do in making services that improve millions of lives. Collaborative, entrepreneurial and dedicated to problem-solving, we bring the step change our customers need to sustain innovation. 3 ways we are different We're not just a consultancy. We're a community. Our knowledge-sharing, learning/unlearning, problem-solving culture benefits our consultants and our clients. All our people are highly experienced. Our consultants typically have at least 10 years' experience solving complex business problems. Handpicked high-performing teams with high...

Job Reference hbuk/TP/158/2315 Contract Type Day Rate Contractor Closing Date 14 March, 2026 Job Category Tech, Data and Digital Business Unit Handelsbanken Digital (UKC) Location London or Manchester, United Kingdom Posted on 12 February, 2026   Main Responsibilities  Discovery and Research Lead discovery across the current Wealth Digital Platform, including understanding existing customer journeys, touchpoints, constraints, and dependencies. Plan and conduct qualitative research with Wealth customers to understand how they currently view portfolios, funds, and performance, and where pain points and unmet needs exist. Conduct competitive research on current wealth digital platforms to inform future state Synthesize research findings into clear insights, problem statements, and opportunity areas that align customer needs with business objectives. Collaborate with internal stakeholders across Wealth,...

Information Security Consulting Lead (Day Rate Contract) Job Introduction We are looking for a dynamic and experienced 'Information Security Consulting Lead ' to join our Information Security team. This is a critical and high-impact role supporting a large portfolio of change initiatives across the bank. This role requires strong technical breadth, excellent problem-solving skills, and the ability to context-switch rapidly. You 'll be the go-to person for resolving a wide range of security and privacy issues across the change lifecycle. This is not a traditional advisory role - you will be actively participating in solving information security problems, working closely with engineers, product managers, and business stakeholders to identify, assess, and collaboratively solve security challenges and ensure the team can continue to deliver a pace. This role is all about helping technology teams deliver securely. You 'll act as the first (and often final) point of call for your...

Daily rate: £500 inside IR35 Duration : 12 months Location : Mainly remote with adhoc travel to Leeds and Manchester - expenses paid Methods are looking for a team of User Researcher with experience working on public sector/GDS work.   Skills: Knowledge, experience and passion for user centered design practices Experience undertaking user research and gathering user requirements Experience working in agile multidisciplinary teams, including designers and developers to build digital products and services Confidence developing user personas and journey maps   Your responsibilities: Championing the user Planning and conducting user research, developing recruitment briefs, analysis and presentation of findings Collaborating with the product team to turn research findings into prototypes and features that meet the user need Presenting research findings, user insight and recommendations to the product team...

About The Role About Car Finance 247 Car Finance 247 is the UK’s leading online car finance broker, driven by innovation, technology, and a customer-centric approach. We’re building a new platform to empower our dealer partners with scalable, FCA-compliant template websites, enabling seamless integrations and exceptional digital experiences. Join us as we redefine the future of car finance and dealer technology. About the Role We are looking for a talented Mid-Level Developer to join our growing digital team in Manchester. In this role, you’ll be instrumental in building and evolving the platform that powers our template websites. You’ll work closely with designers, product owners, and other engineers to deliver robust, scalable, and secure solutions that drive dealer success and customer engagement. Location: Flexible/Hybrid options available Type: Contractor (3 month initial term) Salary/Rate: Based on experience...

About The Role About Car Finance 247 Car Finance 247 is the UK’s leading online car finance broker, driven by innovation, technology, and a customer-centric approach. We’re building a new platform to empower our dealer partners with scalable, FCA-compliant template websites, enabling seamless integrations and exceptional digital experiences. Join us as we redefine the future of car finance and dealer technology. About the Role We are looking for a talented Mid-Level Developer to join our growing digital team in Manchester. In this role, you’ll be instrumental in building and evolving the platform that powers our template websites. You’ll work closely with designers, product owners, and other engineers to deliver robust, scalable, and secure solutions that drive dealer success and customer engagement. Location: Flexible/Hybrid options available Type: Contractor (3 month initial term) Salary/Rate: Based on experience...

About The Role About Car Finance 247 Car Finance 247 is the UK’s leading online car finance broker, driven by innovation, technology, and a customer-centric approach. We’re building a new platform to empower our dealer partners with scalable, FCA-compliant template websites, enabling seamless integrations and exceptional digital experiences. Join us as we redefine the future of car finance and dealer technology. About the Role We are looking for a talented Mid-Level Developer to join our growing digital team in Manchester. In this role, you’ll be instrumental in building and evolving the platform that powers our template websites. You’ll work closely with designers, product owners, and other engineers to deliver robust, scalable, and secure solutions that drive dealer success and customer engagement. Location: Flexible/Hybrid options available Type: Contractor (3 month initial term) Salary/Rate: Based on experience...

About The Department Our Cars business is one of the cornerstones of the connected trip. We aim to offer the best and most convenient car rental and ground transport options to every customer – whether they start their trip by booking a car or complement an existing journey with one. We do this by delivering a best-in-class user experience and building products that remove friction from finding, comparing, and booking the right car, at the right time, for every kind of traveller. Cars Content Experience (CCX) Team The Cars Content Experience (CCX) team focuses on how content and user-generated feedback build trust, reassurance, and confidence throughout the Cars journey at Booking.com. We look after user-generated content (UGC) in the Cars vertical and the key content experiences that support discovery, comparison, and booking – from post-trip feedback and ratings to pre-book information that helps customers choose the right car for their needs. The team is...

We are currently looking for an experienced professional to join our client team in the role of Technology Resilience Architect. The ideal candidate is passionate about technology resilience, with knowledge of how the ways that a service is designed, built, and run contribute to overall resilience. They will work on the big global resilience initiatives and play a key role in uplifting the quality and availability of service for customers. A background in a mixture of Applications, Infrastructure / Cloud, Security, Data, would be required. Initiatives that will be included in the role: Resilience Deep Dive process and management implementation into ServiceNow Continual Improvement Management (CIM) Resilience Improvements process and management implementation into ServiceNow Continual Improvement Management (CIM) Resilience Vulnerability data investigations Design of the migration from home grown Technology Vulnerability management to ServiceNow Integrated Risk...

We are looking for a highly skilled Lead Automation Test Architect with strong expertise Identity and Access management (IAM), skilled in identity orchestration, API testing, data ingestion and transformation, and event-driven (Pub/Sub) architectures. This role focuses on testing secure, scalable identity and access workflows across Google Cloud Platform, integrating identity services with custom APIs, Pub/Sub pipelines, and cloud-native applications. Using an automation first approach, you will collaborate closely with tech leads, Cloud Security, DevOps, and Application Engineering teams to thoroughly test robust IAM, identity lifecycle workflows, and secure service integrations that support enterprise-level cloud and Identity operations. · Extensive experience within Identity and Access Management · Solid experience of at least 5 years in a lead automation role, skilled in creating frameworks with strong coding experience e.g Java, Playwright, Python, Typescript, Cypher, Scala...

We are looking for a highly skilled Automation Test engineer with strong expertise Identity and Access management (IAM), skilled in identity orchestration, API testing, data ingestion and transformation, and event-driven (Pub/Sub) architectures. This role focuses on testing secure, scalable identity and access workflows across Google Cloud Platform, integrating identity services with custom APIs, Pub/Sub pipelines, and cloud-native applications. Using an automation first approach, you will collaborate closely with tech leads, Cloud Security, DevOps, and Application Engineering teams to thoroughly test robust IAM, identity lifecycle workflows, and secure service integrations that support enterprise-level cloud and Identity operations. · Deep IAM domain knowledge · Solid experience of at least 3 years in a senior automation role, skilled in creating frameworks with strong coding experience e.g Java, Playwright, Python, Typescript, Cypher, Scala and API tooling (such as Insomnia,...