Contract Spy
Remote
As a Senior Service Designer , your main responsibilities will be:
Essential:
Designing and improving end-to-end services in line with the Government Service Standard
Leading a range of service design activities including problem framing, journey mapping, prototyping and workshop facilitation
Using research and data to make informed design decisions and shape service direction
Translating complex insights into clear, actionable service designs and artefacts
Designing inclusive, accessible and ethical services that meet public sector accessibility regulations
Collaborating across multidisciplinary teams including product managers, user researchers, business analysts, developers and content designers
Facilitating collaboration across organisational boundaries, including policy and operational teams
Supporting teams to adopt iterative, hypothesis-driven and evidence-based design approaches
Please be aware that this...