25 customer service jobs found

The Foreign, Commonwealth & Development Office (FCDO) pursues our national interests and projects the UK as a force for good in the world. We promote the interests of British citizens, safeguard the UK 's security, defend our values, reduce poverty, and tackle global challenges with our international partners.   As a 2nd Line Support Analyst your main responsibilities will be to:   Engage with End Users, completing resolution activities in line with Tech Bar and Incident Management processes, within the agreed OLAs and KPIs for the applicable services. Provide excellent customer service to End Users. Deliver deskside support for users, resolving issues related to desktops, docking stations, and display equipment. Provide comprehensive printer support, including toner replacement, relocation, and fault diagnosis/repair. Ensure compliance with asset management processes and maintain accurate stock control records. Develop Knowledge...

Note: SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks. Please note, due to the exceptional requirements of this position, (and speed at which we require a postholder in situ), preference may be given to candidates who meet all of the essential criteria and hold active security clearance   The Role Operating within the heart of Government, as a Service Desk Analyst you will be acting as the first point of contact for all users operating on the Official platform - supporting an array of laptop devices (Windows and MacOS operating systems), smartphones (Android and iOS), VoIP systems and Google Cloud services for standard office tools. Some specialist applications are also used throughout the estate. Support will be provided to a diverse user base - from across the Cabinet Office and other supported Government departments/ALBs.   Main Responsibilities As a Service Desk...

Job title : Business Analyst – SAP RISE Migration (Trips Data) Location: London, EC3R 8AF Hybrid: 1 day a week in the office Contract length: 6 months Rate: £ competitive PAYE   Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services is currently recruiting for Business Analyst to work for Booking.com.   Role Overview We’re looking for a hands-on Business Analyst to accelerate discovery for a SAP Migration programme.   You will investigate the domain space and translate stakeholder needs into clear, actionable requirements that guide teams involved in delivering a successful migration.   This role suits a Business Analyst who can operate with high autonomy: shaping problem statements, aligning stakeholders, documenting requirements to a high standard, and ensuring the resulting changes deliver measurable improvements for customers.   Roles &...

Senior Product Designer - Contractor - 12 months (Maternity Cover) Day rate: £450 3 days a week The Role Modern Milkman is a return and reuse grocery delivery service on a mission to reduce waste. We deliver fresh milk, groceries, and household products to customers' doors in returnable glass bottles, reusable containers, and recyclable packaging — working directly with independent farmers and suppliers to keep things local and sustainable. As we continue to scale, we're looking for a customer-centric Product Designer to elevate our product experience and embed strong design and research practices across the business. You'll be a creative thinker with a genuine passion for research and the drive to see work through from concept to measurable outcome. A key focus will be supporting our CRO efforts, so experience in this area is a big plus. What You Will Do... Take the lead on all things product design: You’ll take charge of the...

Product Manager – Golden Phoenix Data & AI Foundations Number of Vacancies: 1 Inside IR35 – 6 Months Contract (With likely extension) Day Rate: As Per Market Rate Location: Central London Hybrid: 2 Days On‑Site per Week Note: Must have a valid Right to Work in the UK — no visa sponsorship available.   Overview We are seeking an experienced Product Manager to lead strategy, delivery, and scaling of three core Data & AI foundation products within bp’s Supply, Trading & Shipping (ST&S) organisation: ·        Unstructured Data Service ·       Variable Latency Streaming ·       Core AI Components These capabilities underpin next‑generation AI, analytics, and business intelligence across ST&S. The role requires a blend of product strategy,...

Python Developer Number Of Vacancies: 1 Inside IR35 – 6 Months Contract (With likely extension) Day Rate: As Per Market Rate Location: Central London Hybrid: 2 Days On‑Site per Week Note: Must have a valid Right to Work in the UK — no visa sponsorship available.   Overview We’re looking for a highly skilled Python Developer to join a growing engineering team. This role is ideal for someone who thrives in modern cloud‑native environments, enjoys building clean and scalable backend systems, and is comfortable working in a hybrid setup in Central London. You’ll be responsible for designing, developing, and maintaining backend services, APIs, and cloud‑based components that support a range of internal and customer‑facing applications. The ideal candidate brings strong engineering fundamentals, hands‑on cloud experience, and a passion for building reliable, well‑structured systems.  ...

Senior Product Designer - Contractor - 12 months (Maternity Cover) Day rate: £450 3 days a week The Role Modern Milkman is a return and reuse grocery delivery service on a mission to reduce waste. We deliver fresh milk, groceries, and household products to customers' doors in returnable glass bottles, reusable containers, and recyclable packaging — working directly with independent farmers and suppliers to keep things local and sustainable. As we continue to scale, we're looking for a customer-centric Product Designer to elevate our product experience and embed strong design and research practices across the business. You'll be a creative thinker with a genuine passion for research and the drive to see work through from concept to measurable outcome. A key focus will be supporting our CRO efforts, so experience in this area is a big plus. What You Will Do... Take the lead on all things product design: You’ll take charge of the...

Opening: Join the Mission At ByDesign Secure, we believe that world-class security shouldn't be an afterthought—it should be the foundation. We are an independent, outputs-based consultancy dedicated to solving the most complex data assurance challenges in the UK public sector. Currently, we working on a landmark transformation of a cross-government secure IT system. This is an exciting opportunity to help architect a private cloud environment from the ground up and modernize the end-user services that power national decision-making. We don't believe in "billing by the hour" or rigid hierarchies; we are a lean, expert team focused on delivering high-impact technical outcomes. If you are a self-starter who thrives on autonomy and wants to see your engineering or architectural decisions shape the future of sovereign security, we want to talk to you. Technical Product Manager Reference ID: BDS-TPM1 Are you a Technical Product Manager with a passion for delivering...

Senior Product Designer - Contractor - 12 months (Maternity Cover) Day rate: £450 3 days a week The Role Modern Milkman is a return and reuse grocery delivery service on a mission to reduce waste. We deliver fresh milk, groceries, and household products to customers' doors in returnable glass bottles, reusable containers, and recyclable packaging — working directly with independent farmers and suppliers to keep things local and sustainable. As we continue to scale, we're looking for a customer-centric Product Designer to elevate our product experience and embed strong design and research practices across the business. You'll be a creative thinker with a genuine passion for research and the drive to see work through from concept to measurable outcome. A key focus will be supporting our CRO efforts, so experience in this area is a big plus. What You Will Do... Take the lead on all things product design: You’ll take charge of the...

Senior Product Designer - Contractor - 12 months (Maternity Cover) Day rate: £450 3 days a week The Role Modern Milkman is a return and reuse grocery delivery service on a mission to reduce waste. We deliver fresh milk, groceries, and household products to customers' doors in returnable glass bottles, reusable containers, and recyclable packaging — working directly with independent farmers and suppliers to keep things local and sustainable. As we continue to scale, we're looking for a customer-centric Product Designer to elevate our product experience and embed strong design and research practices across the business. You'll be a creative thinker with a genuine passion for research and the drive to see work through from concept to measurable outcome. A key focus will be supporting our CRO efforts, so experience in this area is a big plus. What You Will Do... Take the lead on all things product design: You’ll take charge of the...

Junior IT Administrator Location: London Office (Onsite M-Th; WFH Friday) Department: IT Reports to: IT Manager / Director of IT 6 month Contract MindGym helps the world’s leading organizations turn behavioral science into real business impact. Trusted by top global brands, we design and deliver experiences that shift mindsets and embed lasting behavior change across leadership, culture, and performance. Role Overview We are seeking a Junior IT Administrator to support the day-to-day operation of our IT environment. The successful candidate will provide 1st and 2nd line technical support to staff, ensuring a reliable and seamless IT experience across the business. This role will involve troubleshooting hardware and software issues, supporting user access and devices, maintaining documentation, and assisting with core business systems including Active Directory and Microsoft 365. The position is based onsite in our London office and will require...

Here at Mindera we are continuously developing a fantastic team and would love it for you to join us! As an Android Developer you will be creating fast, fluid, responsive and reliable mobile applications that provide our customers with a rewarding experience. You’ll have an opportunity to participate in the whole development cycle, using modern technologies, architectures and processes. When you join Mindera we welcome you into a fun and politics-free work culture, built on the principles of lean and self-organisation .   Please note: This position requires you to work on client-site in Paddington, London, three times a week. This is an initial six month contract position that sits outside IR35. Requirements You rock at Kotlin Java Jetpack Compose Coroutines (or RxJava); Software Architecture (MVVM or similar); Unit testing and UI tests; XML Being self-driven and working with little supervision towards a common team or...

We have an exciting opportunity for experienced Java developers to join our team! You will have a passion for software development and an excellent understanding of how to define and deliver solutions iteratively and collaboratively. You will be involved in all areas of delivery, with the technical gravitas to mentor and inspire the development team; playing an integral part in helping them continuously improve by sharing your own knowledge, experience and insights. You will be confident in challenging business requirements to ensure you are continuously delivering the best possible outcome, harnessing innovation and driving the adoption of new technologies to deliver business value. Your vision and ambition will contribute to shaping our online technology roadmap, influencing our future technical direction and balancing passion with precision to deliver exceptional online service and solutions for our customers.   This is an initial six month contract that sits...

Location: London/Hybrid (Strong preference for 1 day a week in the office) Department : Engineering/Data Employment Type: Contract (B2B) Contract Length: 6 months (with potential for extension) About YLD: Everything we do is to empower our clients to move forward. Our purpose is to help our clients develop the capabilities they need to outperform their competitors. Our success is a consequence of ensuring our clients are successful. Our company is built on extraordinary people; we aim to attract, inspire, develop and retain them. YLD is a software engineering and design consultancy; we create digital capabilities for our clients that last beyond our engagement. We have offices in London, Lisbon, Porto. About the role: As a Data Scientist, you will take responsibility for data, insights, and models that help our clients grow quickly. You'll have Machine Learning Engineering experience and use this to build data capabilities that...

As the DBT Architect/Lead Analytics Engineer, you will be the primary technical authority for our enterprise cloud migration. You will lead the transition from a Legacy Teradata environment to a modern AWS Lakehouse architecture. Your mission is to design the foundational dbt architecture that replaces 500+ complex BTEQ scripts with modular, performant, and audit-ready pipelines supporting Risk, Finance, and Quants. Technical Requirements Expert-level dbt Core/Cloud proficiency, including advanced Jinja, macro development, and incremental materialization strategies. Deep experience with Databricks (Unity Catalog, SparkSQL) and Apache Iceberg on AWS S3. Ability to reverse-engineer Legacy Teradata/BTEQ and write highly optimized SQL for Databricks. Hands-on experience with Apache Airflow (ideally Astronomer) for managing complex dependency trees. Strong mastery of Git workflows, CI/CD for data, and Infrastructure as Code (IaC) principles. Job...

Why WWT? World Wide Technology (WWT) is a global technology integrator and supply chain solutions provider. Through our culture of innovation, we inspire, build, and deliver business results from idea to outcome.   World Wide Technology EMEA has a contract opportunity for a Project Delivery Manager to lead the delivery of complex technology projects for enterprise customers, for an initial 6 months. This role focuses on driving successful outcomes through strong stakeholder engagement, technical understanding, and disciplined project execution across global teams.   The successful candidate will combine proven project delivery leadership with a solid understanding of technical architectures, customer facing communication, and operational execution. This individual will play a key role in ensuring projects are delivered to agreed scope, quality, and timelines while supporting customer satisfaction and long-term success.   Who we are...

Here at Mindera we are continuously developing a fantastic team and would love it for you to join us! As an Android Developer you will be creating fast, fluid, responsive and reliable mobile applications that provide our customers with a rewarding experience. You’ll have an opportunity to participate in the whole development cycle, using modern technologies, architectures and processes. When you join Mindera we welcome you into a fun and politics-free work culture, built on the principles of lean and self-organisation .   Please note: This position requires you to work on client-site in Paddington, London, three times a week. This is an initial six month contract position that sits outside IR35. Requirements You rock at Kotlin Java Jetpack Compose Coroutines (or RxJava); Software Architecture (MVVM or similar); Unit testing and UI tests; XML Being self-driven and working with little supervision towards a common team or...

Department: Project Services & Change Team: Project Services & Change Location: London with hybrid working Position type: 6-month contract (umbrella – inside IR35); ASAP start date (preferably April 2026) What the hiring manager says “This is a very exciting opportunity to join our agile, fast-paced, and versatile team of project and programme professional, driving our Marketing Ambition programme. You’ll lead the delivery of multiple transformation initiatives, connect people and teams across the organisation, and enable effective collaboration with external partners. You will play a pivotal role in orchestrating execution across a number of cross-organisational strategic activities, creating meaningful and tangible impact to the GSMA, its members and the wider mobile ecosystem.” Anna Campbell, Head of Project Services & Change About the team   The Project Services & Change Team in the GSMA provides project...

Location: Farnborough or Heathrow Salary: Up to £600-£650 per day (inside IR35) Duration: 6-12 month contract, possible extension   * Candidates applying must ideally hold a high form of Government Clearance*   A Little About Us: Parico is an established technology business with a history of delivering innovative and secure solutions to Public Sector customers across the United Kingdom. Our team are motivated individuals that help each other to do remarkable things every day. We face challenges together and we win together. At Parico, we deliver world-class solutions that transform the way that our clients use technology.   The Role: Parico is seeking an experienced Scrum Master to work on exciting and dynamic programmes who thrives on enabling high-performing Agile teams within a small business environment. You will play a key role in solving complex and challenging problems across the Public Sector landscape,...

  About Us We manage some of the UK’s largest and most complex wireless environments, including multiple central London boroughs and Docklands. Across more than 5,000 mast site locations, 2,000 connected buildings and 200+ outdoor networks, our work helps ensure people stay connected where it matters most. Backed by DigitalBridge, we bring together deep telecoms expertise and commercial real estate know-how to deliver long-term impact in the market. We are also proud to be certified as a Great Place to Work , with 82 percent of our people saying it is a great place to work, compared with 54 percent at a typical UK-based company.   The Role At Freshwave , we are looking for an experienced Senior Project Manager to join our delivery team on an initial 6-month day rate contract , with strong potential for extension. This is an exciting opportunity to take ownership of complex indoor mobile and WiFi deployment projects , playing a...