5 customer service jobs found

CRM Application Developer - £400/day via Umbrella (Inside IR35) - 6 Month Contract - Remote - SCC Flex Contract   We are looking for an experienced CRM Application Developer to join a team supporting and enhancing a highly customised CRM platform used within large-scale contact centre operations. This is an excellent opportunity for a hands-on CRM Application Developer who enjoys both software development and live service support in a complex enterprise environment.   Your responsibilities as the CRM Application Developer: Develop, test and deploy enhancements using C#, VB.NET, WinForms and WPF. Support desktop applications, Windows Services and IIS-hosted web services. Troubleshoot application, integration and data-flow issues across multiple business systems. Investigate incidents, perform root cause analysis and implement fixes. Work with Oracle databases and SQL to resolve data and application issues. Support releases...

SFIA 4 Power Platform Developer - CRM Transformation Project (Public Sector/Government) - BPSS Role Title: Power Platform Developer (SFIA Level 4) Location: Hybrid with 2 days on site in Manchester Sector: Government/Public Sector Rate: £440 pd Inside IR35 Role Overview We are seeking an experienced Power Platform Developer (SFIA Level 4) to support a large-scale CRM transformation programme within a Government or Public Sector organisation. The successful candidate will develop, configure, and enhance Microsoft Power Platform solutions, enabling the modernisation of citizen, customer, and case management services. Working within an agile, multidisciplinary delivery team, the developer will contribute to the design, build, testing, and deployment of scalable solutions using Dynamics 365 Customer Engagement and the wider Microsoft Power Platform ecosystem. Key Responsibilities Develop and configure solutions Support the...

SFIA 4 Power Platform Developer - CRM Transformation Project (Public Sector/Government) - BPSS Role Title: Power Platform Developer (SFIA Level 4) Location: Hybrid with 2 days on site in Manchester Sector: Government/Public Sector Rate: £440 pd Inside IR35 Role Overview We are seeking an experienced Power Platform Developer (SFIA Level 4) to support a large-scale CRM transformation programme within a Government or Public Sector organisation. The successful candidate will develop, configure, and enhance Microsoft Power Platform solutions, enabling the modernisation of citizen, customer, and case management services. Working within an agile, multidisciplinary delivery team, the developer will contribute to the design, build, testing, and deployment of scalable solutions using Dynamics 365 Customer Engagement and the wider Microsoft Power Platform ecosystem. Key Responsibilities Develop and configure solutions Support the...

Location: Hybrid - Onsite will be any UK site Hubs Rate: £485 per day IR35 Status: Inside IR35 Clearance: BPSS Role Overview We are seeking an experienced Senior Service Designer (SFIA Level 5) to lead the design and improvement of complex, user-centred services within a government or public sector environment. The successful candidate will work across multidisciplinary teams to shape end-to-end service experiences, ensuring services are accessible, intuitive, and aligned with Government Digital Service (GDS) standards. This role requires a strategic thinker who can balance user needs, business objectives, policy requirements, and technical constraints to deliver effective service outcomes. Key Responsibilities Lead end-to-end service design across the full service landscape, ensuring a seamless and coherent user experience across multiple touchpoints, channels, and organisational boundaries. Support agile delivery squads in the development and...

Location: Hybrid - Onsite will be any UK site Hubs Rate: £485 per day IR35 Status: Inside IR35 Clearance: BPSS Role Overview We are seeking an experienced Senior Service Designer (SFIA Level 5) to lead the design and improvement of complex, user-centred services within a government or public sector environment. The successful candidate will work across multidisciplinary teams to shape end-to-end service experiences, ensuring services are accessible, intuitive, and aligned with Government Digital Service (GDS) standards. This role requires a strategic thinker who can balance user needs, business objectives, policy requirements, and technical constraints to deliver effective service outcomes. Key Responsibilities Lead end-to-end service design across the full service landscape, ensuring a seamless and coherent user experience across multiple touchpoints, channels, and organisational boundaries. Support agile delivery squads in the development and...