3 jobs found in Milton Keynes

PLEASE NOTE: SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks. Please note, due to the exceptional requirements of this position (short-term nature of this role and speed at which we require a postholder in situ) preference may be given to candidates who meet all of the essential criteria and hold active security clearance.   The Foreign, Commonwealth & Development Office (FCDO) pursues our national interests and projects the UK as a force for good in the world. We promote the interests of British citizens, safeguard the UK 's security, defend our values, reduce poverty, and tackle global challenges with our international partners.   The role is focused on knowledge transfer, mentoring and service stabilisation. It will be embedded in DTAS 2nd Line, to increase the team's capacity and technical capability to meet an evidenced uplift in Microsoft 365 operational demand and...

Note: Looking for candidates from UK only with valid work permit.   Skills: 7–10+ years' Project/Programme Management experience delivering complex business and technology transformation. Strong techno-business orientation, with the ability to engage confidently with both business stakeholders and technical teams. Proven experience managing multi-vendor, cross-functional delivery. Strong planning, RAID, dependency, stakeholder and delivery management skills. Experience across the full delivery lifecycle: requirements → design → build → integration → test → deploy → hypercare/BAU. Strong ownership mentality – drives outcomes rather than simply tracking and reporting status. Excellent communication, influencing and problem-solving skills. Experience in Hospitality, Retail, F&B, Digital Commerce, POS, Order & Pay, Payments or similar customer-facing transformation programmes would be highly...

Job Title: Technical Service Delivery Manager Contract Length: 6 Months (Possible Extension) Location: Remote - Luton Day Rate: £625 - £640 (Inside IR35)   What You'll Do Manage technical incidents through to resolution, ensuring timely ticket progression and stakeholder communication. Drive service delivery performance across a secure Defence environment. Map, review and optimise business and technical processes to improve operational efficiency. Identify opportunities for service improvements and recommend pragmatic technical solutions. Provide guidance and consultancy to engineering teams on service management best practices. Work closely with cross-functional stakeholders to resolve complex service and technical issues. Monitor service metrics, identify trends and support continual service improvement initiatives. Ensure high levels of customer satisfaction through proactive service management and...