9 customer service jobs found in Glasgow

Whitebridge is looking for a ServiceNow Developer to support the implementation of a new system for our utilities client. Role Overview: Provides proactive administration, management, design, implementation, services and support for complete ServiceNow platform and solution. Provide technical advice in numerous areas of the business including deliveries in key Customer projects. Manages and resolves request & incidents against ServiceNow applications. Performs routine maintenance to include performance monitoring and error identification/remediation, as well as participating in ServiceNow upgrade planning and execution. Install and manage server/s and client endpoint installation and manage integrations with multiple systems of record. Design and implementation technical capability and governance, including writing required process documentation. What do I need? Certification as a ServiceNow Administrator (or similar), and a willingness...

Job Title:  Principal Consultant Service Now Tech Lead Job Type:  Contract (Inside IR35) Duration: 6 months Work model: Remote Job Summary: In this role, you will be the technical owner and manage a team of developers, assign their tasks and provide technical guidance as needed. Responsibilities You are the technical owner and manage a team of developers, assign their tasks and provide technical guidance as needed. Mentor and lead a team of developers. Participate in requirement discovery with clients, design and develop solutions for the ServiceNow platform, ranging from current feature enhancements and bug fixes to full application suite deployment. Carry out agile sprint-defined development tasks to support release cycles, including execution of development, unit testing, functional testing, and overall peer review of team member work. Reviews design and code per sprint to ensure quality. Creation and customization...

On behalf of DWP we are looking for a Business Analyst for a 12 month (Inside IR35) contract. Hybrid working with 3 days per week required in Birmingham, Blackpool, Leeds, Manchester, Sheffield or Newcastle.  The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives. Working with DWP, you will be helping us to drive our priorities to: Help people to move into work and support those already in work to progress, with the aim of increasing overall workforce participation Help people to plan and save for later life, while providing a safety net for those who need it now...

Crown Commercial Services (CCS) is the largest public procurement organisation in the UK.   As a trading fund and executive agency of the Cabinet Office, we implement procurement policy on behalf of the government.   We use the collective buying power of our customers and our commercial expertise to help public sector organisations achieve value for money and provide great outcomes for taxpayers.   Skills needed for this role Agile Delivery & Prioritisation: Identify and compare delivery approaches, guide teams to choose the best methods, prioritise work, and manage outcomes aligned to MVPs. Business Analysis & Improvement: Lead investigative work, analyse complex information, and create recommendations to enhance services, processes, and operational efficiency. Modelling, Architecture & Digital Expertise: Build complex business models, contribute to target operating models, and apply strong digital understanding to...

The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.   Working with DWP, you will be helping us to drive our priorities to:   Help people to move into work and support those already in work to progress, with the aim of increasing overall workforce participation Help people to plan and save for later life, while providing a safety net for those who need it now Provide effective, efficient, and innovative services to the millions of claimants who rely on us every day, including the most vulnerable in society Improve experience of our services while...

The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives. Working with DWP, you will be helping us to drive our priorities to: Help people to move into work and support those already in work to progress, with the aim of increasing overall workforce participation Help people to plan and save for later life, while providing a safety net for those who need it now Provide effective, efficient, and innovative services to the millions of claimants who rely on us every day, including the most vulnerable in society Improve experience of our services while maximising value for...

The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives. Working with DWP, you will be helping us to drive our priorities to: Help people to move into work and support those already in work to progress, with the aim of increasing overall workforce participation Help people to plan and save for later life, while providing a safety net for those who need it now Provide effective, efficient, and innovative services to the millions of claimants who rely on us every day, including the most vulnerable in society Improve experience of our services while maximising value for...

The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.   Working with DWP, you will be helping us to drive our priorities to:   Help people to move into work and support those already in work to progress, with the aim of increasing overall workforce participation Help people to plan and save for later life, while providing a safety net for those who need it now Provide effective, efficient, and innovative services to the millions of claimants who rely on us every day, including the most vulnerable in society Improve experience of our services while...

Job Title: Cyber Threat Intelligence Manager Location: Hybrid Duration: 6 Months Start Date: ASAP Rate: Competitive (Inside IR35) We want to maximise the potential of everyone who chooses to work for us. We offer a great work life balance. You have the opportunity to work at any of our brand-new Regional Centres and to also work remotely. Contracts vary in length dependent upon the project with the possibility to extend. Your time spent with us short or long term will be invaluable - your skills and expertise are needed to deliver the largest projects in Government. There really couldn’t be a better time to join HMRC for your new contract opportunity! The Fraud Prevention Centre (FPC) is HMRC’s dedicated hub for tackling identity-based fraud at scale, protecting the integrity of the UK’s tax system and safeguarding public funds. As part of HMRC Security’s Identity team, the FPC combines advanced analytics, intelligence, and cutting-edge...