5 customer service jobs found

ABOUT QUANTUMLOOPAI QuantumLoopAI is one of the UK 's fastest-growing healthtech companies. Our AI-powered platform, EMMA, is used by hundreds of organisations across the UK to manage communications, automate workflows and deliver better outcomes through intelligent automation. Backed by leading investors and scaling rapidly ahead of our Series A, we are building the infrastructure that will define the next generation of AI-driven service delivery.   ABOUT THE ROLE We are looking for a hands-on HubSpot CRM Implementation Assistant to work closely with one of our founders on a full-time, short-term contract. Your role will be to execute tasks inside HubSpot to bring our CRM vision to life - building sales pipelines, automations, workflows, integrations and reports that will underpin how our sales, customer service and account management teams operate.   This is not a marketing or website role. The focus is purely on CRM, sales operations, customer service...

About Bristol Groundschool Bristol Groundschool is a leading aviation training provider, delivering specialist digital learning platforms to pilots worldwide. Our software ecosystem include s ATPdigital , a Laravel-based CBT application, a large online question bank, an associated admin system, and an in-browser student portal. As our digital products grow, we are strengthening our internal quality assurance capability. We now have an internal QA tester stepping up into a more senior role and are looking for an experienced QA professional to support and mentor them during this transition. The Role We are seeking an experienced freelance Senior QA Consultant to work with us on a short term temporary, part-time basis to help mature our QA processes and capability. This is a hands-on advisory and coaching role, not a delivery or line-management position . You will work closely with our internal QA tester and development team, providing guidance, feedback,...

Principal Engineer - Software Assurance £65.98 p/hr - Inside IR35 12 months Defence 1-2 days a month on site, Coventry, Barrow, Frimley or Weymouth   Our complex platforms are increasingly driven by Software, assuring the quality of this and the proper integration is critical to our success. Software assurance is the ongoing process to ensure that software products meet and comply with software engineering, quality and safety standards. It is a systems engineering activity that that supports the achievement of functional and multiple non-functional requirements and is applicable to the whole engineering lifecycle from concept design to in service support.   This is a growing role within our business and industry with significant potential for development and further growth. We expect the candidate to quickly develop an understanding of the development, use and control of software in our complex and unique application. Being actively...

CCaaS Data Analytics Engineer Duration: 18 month contract - approximately May 2026 to Oct 2027 Location: Any HMRC Regional Centre - Hybrid Role Description and Responsibilities HMRC is delivering an enterprise‑wide Omni‑Channel Contact Centre as a Service capability. Previous implementations of customer contact services were delivered across disparate platforms, resulting in fragmented data sources and significant complexity in extracting, structuring, and consuming contact centre data across the wider organisation. This role exists to address that challenge directly.   The CCaaS Data Analytics Engineer will provide specialist expertise focused on how customer contact data is extracted, structured, accessed, and used across the organisation. While the role will engage closely with CCaaS platforms, its primary focus is on influencing the design and build of enterprise data solutions that consume CCaaS data, ensuring that data is accessible,...

The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.   Working with DWP, you will be helping us to drive our priorities to:   Help people to move into work and support those already in work to progress, with the aim of increasing overall workforce participation Help people to plan and save for later life, while providing a safety net for those who need it now Provide effective, efficient, and innovative services to the millions of claimants who rely on us every day, including the most vulnerable in society Improve experience of our services while...