Contract Spy
Hybrid (Exeter, UK)
SC Clearance is an essential requirement for this role , as a minimum you must be willing & eligible to undergo checks. Please note, due to the exceptional requirements of this position (short-term nature of this role and speed at which we require a postholder in situ) preference may be given to candidates who meet all of the essential criteria and hold active security clearance.
As a Lead IT Service Manager , your main responsibilities will be:
Service management across platforms, multiple channels and services to ensure service availability, performance and process maturity.
Responsible for setting the vision and strategy for service management, ensuring processes are owned and maturing.
Lead a team, ensuring adequate resources and capacity
Represent the IT service management function at a senior level
Act as an escalation point for business stakeholders
Essential:
Know how to manage configuration items, related...