Contract Spy
Wiltshire, UK
ITIL Service Management Specialist
Corsham, United Kingdom | Posted on 11/05/2026
Role Title: ITIL Service Management Specialist
Security: SC clearance, Sole UK national
Duration: Finish date: 25 September 2026 – likely extension
Start date: ASAP
Location: Hybrid, min 2dpw in Corsham
Role Purpose:
To provide expert ITIL-aligned service management support within the Close Support Partner Cyber Resilience Programme team, ensuring efficient and effective service operations and continuous improvement. This role involves applying ITIL best practices to enhance service delivery, support key service management processes, and contribute to the overall maturity of service management capabilities within the programme.
Key Responsibilities:
Apply ITIL best practices to enhance the efficiency and effectiveness of service delivery within ESD.
Support the implementation and adherence to ITIL processes, including...