2 servicenow engineer jobs found

Opticore IT is a specialist Network Engineer and Project Management consultancy offering a wide variety of opportunities to work within fast-paced, challenging environments across our client base spanning multiple sectors including Finance, Broadcast Media, Telecommunications and more. Opticore IT are currently searching for a System Administrator who has experience working with CMDB administration and ITSM to come and join the team for a 3 month contract inside IR35 with scope to extend. This opportunity will require three days on site in Dunstable per week. This opportunity will work within a major UK hospitality brand supporting the ongoing maintenance, validation and improvement of Configuration Management and Service Information data within ServiceNow. What you'll be doing: Maintain and improve Configuration Item, Service and Service Offering records within ServiceNow, working across Infrastructure, Applications, Networks, Security and Service Management...

About the role We are looking for an experienced Technical Writer to author and maintain IT Standard Operating Procedures and related controlled documents in a GxP-regulated pharmaceutical environment. You will work with IT Operations, Infrastructure, Security, Application Support, Computer System Validation and Quality Assurance to document how GxP computerised systems and the IT services behind them are run, controlled and kept in a validated state. Your procedures will need to be usable by engineers day to day and still hold up under regulatory inspection. Key responsibilities Author, review and update IT SOPs, work instructions, qualification documentation and templates covering areas such as: IT change management and release management Incident, problem and service request management Backup, restore and archiving Business continuity and disaster recovery Patch and vulnerability management Configuration management Audit trail review IT...