2 customer service jobs found

We are currently seeking a Salesforce Trainer/Business Analyst to join our team on a 12-month contract. This role is based in the Midlands and will require you to be in the office twice a week. The opportunity: You will help drive our training programme for the SalesForce Cloud suite of tools and carry out detailed training sessions on site at our client. The role is hybrid with office working at least two days a week in the client's UK office based in the Midlands and our office based in London. This role will require you to audit the current training material, identify gaps and opportunities, and build upon this creating new and improved training material (E-learning courses, guides & tipsheets, tutorials, videos etc.) to support with the delivery of training to the client business teams. You will deliver both onsite & online training across the SalesForce Cloud Suite to our UK based customer. You will also help develop a Training Centre of Excellence...

The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.   Working with DWP, you will be helping us to drive our priorities to:   Help people to move into work and support those already in work to progress, with the aim of increasing overall workforce participation Help people to plan and save for later life, while providing a safety net for those who need it now Provide effective, efficient, and innovative services to the millions of claimants who rely on us every day, including the most vulnerable in society Improve experience of our services while...