10 customer service jobs found in London

The Ministry of Defence (MOD) is a central government department with a mission to protect our country and provide the ultimate guarantee of its security and independence, as well as helping to protect its values and interests abroad.   The MOD is one of the biggest public procurement organisations in Europe and the single largest customer for UK industry. It currently manages approximately £20 billion of spend on capital investments in equipment and infrastructure every year. Over the next decade the MOD is committed to spending over £190 billion on equipment and support. The MOD's customers include both the armed forces and national security agencies, and it has a diverse range of requirements, including military fighting vehicles, education services, nuclear submarines and facilities management.   The MOD's aim is to provide its armed forces with the best capabilities to enable them to protect the UK's security and advance national interests,...

Corporate Applications Analyst   - Finance Systems and Data Management Location: Wokingham, UK (Hybrid working - 1 day a week onsite) Duration: 6 Months Hours: 40 hours per week   Imagine your next project supporting critical finance and real estate systems, leveraging your expertise in system support and data analysis to ensure seamless operations and timely incident resolution. This role involves providing essential support for key corporate applications, primarily CoStar and Blackline, ensuring master data integrity, user access management, and effective handling of service requests to maintain operational excellence within the GS teams.   roles and responsibilities You will be responsible for providing user support, master data maintenance, and incident resolution for our corporate finance and real estate systems. This will involve: Primary Responsibilities CoStar Provide user support for CoStar...

About Billigence Billigence is a boutique data consultancy with global reach, transforming the way organisations work with data. We design, tailor, and implement advanced Business Intelligence solutions that create measurable value across cloud analytics, data governance, data architecture, data warehousing, visualisation, AI & ML Ops, data modelling, and more. Headquartered in Sydney, Australia, with offices worldwide, we help clients streamline processes, remove inefficiencies, and adopt scalable analytics cultures.   About the Role We are expanding our UK capability and looking for a Solution Architect who can lead the design of an enterprise-grade Amazon Connect environment. This role suits someone who combines deep cloud contact-centre expertise with structured solution design and the ability to influence business and technology stakeholders.     What You’ll Do Architect the full Amazon Connect environment including...

Role: Business Analyst - Customer Communications Location : Hybrid, 2 -4 days per week in East London or Manchester Start: ASAP, likely early 2026 Duration: 6 months initially, plus likely extension (Inside IR35) This is an exciting opportunity to be part of a dynamic large-scale operation in the financial services industry. Are you a strategic thinker with a flair for customer communications? Do you enjoy turning complex project change in to clear, actionable messaging that engages customers? We are seeking a Business Analyst to join our customer communications workstream, driving communication strategies, planning and tracking activity. You understand the power of clear communication and can translate complex changes into simple, engaging messaging. Key Responsibilities · Drafting, maintaining and managing customer communication plans, ensuring clarity and consistency. · Tracking all communication activity across channels, maintaining...

Working as a contractor for HM Land Registry    Our ambition is to become the world's leading land registry for speed, simplicity, and an open approach to data. Our award-winning digital team is the in-house directorate at the heart of our transformation into a digital, data driven organisation. We are playing a pivotal role in ensuring that we are able to respond swiftly to our current challenges. We are providing a robust and resilient technical infrastructure to support our workforce. We are enabling our customers to interact with us in increasingly digital and automated ways and delivering our transformation portfolio which will revolutionise the way that we operate and provide services.   Our Digital teams are at the core of our plans for digital transformation for the future. At HM Land Registry we have a vision of a fully connected, digital system for buying and selling property that enables a more secure and more efficient land registration...

  Remote   Contract (3 months 24 days)   Published 21 hours ago TSA M&A stakeholder engagement Transition Service Agreement Communication Job Title: M&A Business Analyst Job Location: Sunbury-on-Thames / Remote Contract Length: Until 30th April 2026 Industry: Oil and Energy Working Hours: 8 per day / 40 per week   Role Overview: The M&A Business Analyst provides analytical and operational support across multiple divestments, with a strong focus on stranded cost analysis, data consolidation, and building structured, automated reporting. The role supports deal teams by bringing clarity to complex data, enabling decision-making, and ensuring high-quality analysis throughout the M&A lifecycle.   What you will do: Pull together data from multiple sources (finance, business operations, regional...

About the job  We currently have an exciting opportunity for an Infrastructure Architect to join our existing experienced team.   Key responsibilities: Deliver the build phase for the Joint Environment for Data-Centric Interoperability - eXperimentation (JEDI-X), overseeing the technical team. Cohere the utilisation of JEDI-X through the experimentation phase of Integrated by Design (IBD). Maintain, improve, and secure SiXworks’ multi-classification, virtualised, collaboration and development environments. Work with IT infrastructure colleagues to improve SiXworks’ ‘Secure by Design’ capabilities, internally and across its projects. Provide Infrastructure support to SiXworks’ public cloud SaaS offerings (Office 365) as well as project-based systems (public, private and hybrid clouds) in implementation and support lifecycles. Perform maintenance tasks on the infrastructure through change control. Assist with...

About the job We currently have an exciting opportunity for Network Engineer to join our existing experienced team.   What do we look for in a Network Engineer? Do you feel as comfortable building and supporting production LANs as you do global WANs? Can you implement firewall rules from an application’s bespoke requirements? Are you a tinkerer able to lab and POC new technologies while also able to be a CLI-jockey? Do you want to work in an organisation working on latest technologies and incorporating solutions in an innovative way? Are you ready to learn about Secure by Design methodologies from a company working in National Security & Defence?   Essential Skills: Implementation and Support of; Wide Area Network Architecture Network Routing Protocols – OSPF, BGP Virtual Private Networks (VPNs) and Network Security Infrastructure – e.g. IKEv2, NGFWs Creating configuration guides and...

  Thames Water is seeking an experienced and visionary Product Manager with a passion for technology and a drive to solve real-world problems and who has significant experience working within the Waste Water Industry. You will play a pivotal role in helping us become a digital-first utility company, leading the strategy and prioritisation of our digital product roadmap. What you’ll be doing as a Product Manager Set product vision and strategy in collaboration with stakeholders. Translate business needs into valuable, actionable outcomes. Champion decision support tools that transform our business. Facilitate clear communication between delivery squads and stakeholders. Promote lean and agile practices; measure and communicate business value. Support agile ceremonies and manage product backlog. What you should bring to the role Extensive experience in the waste water industry - please indicate this clearly on your...

Contract Business Analyst   We’re looking for a contract Business Analyst to join our Technology team within Connells Group for an exciting Telephony transformation project for an initial 5-month contract (Outside IR35). We offer a hybrid working arrangement with 1 or 2 days per week in our Milton Keynes office and/or Wakefield. Key Responsibilities: Vendor & Delivery Management: Act as the primary functional liaison between Connells Group and our 3rd party software supplier. You will challenge vendor estimates, clarify requirements before they reach development, and ensure "out-of-the-box" functionality is maximized to avoid unnecessary customization. Process Re-engineering: Map complex "As-Is" operational workflows and design efficient "To-Be" processes. Data Migration & Integrity: Lead the analysis for data migration. This includes defining data mapping rules between legacy systems and the new CRM, establishing data cleansing...