10 jobs found

SECURITY CLEARANCE REQUIRED    HM Revenue & Customer (HMRC) along with Revenue & Customer Digital Technology Service (RCDTS) are embarking on an ambitious and challenging digital transformation programme which results in HMRC becoming one of the most digitally advanced tax authorities in the world. Revenue & Customer Digital Technology Service (RCDTS) was setup in 2015 as a subsidiary of HMRC’s Chief Digital & Information Officer Group and has one of the largest customer bases in the world. This roles sits within the Network Infrastructure delivery group which forms part of CDIO’s DTO (Development, Test & Operations). It is made up of 5 areas of networks from project and architecture to operational support teams. The Network Delivery group support and maintain every aspect of the network including 200+ sites and 1000’s of network devices that make up the HMRC network The Senior Network Engineer role provides second...

12 MONTH CONTRACT Revenue & Customs Digital Technology Services (RCDTS) are working alongside HM Revenue & Customs (HMRC) and embarking on an ambitious and challenging digital transformation programme which will result in HMRC becoming one of the most digitally advanced tax authorities in the world. RCDTS was set up in 2015 as a subsidiary of HMRC’s Chief Digital & Information Officer Group and has one of the largest customer bases in the world. Our role sits within Chief Digital & Information Group (CDIO), we’re increasingly delivering in-house through our growing network of digital delivery centres – hi-tech, state-of-the-art facilities across the UK. We’re removing our dependence on data centres, as we increasingly virtualise our estate. We’re fundamentally restructuring the way we look after our IT and the way we work with partners across our ecosystem. But it’s not just about the tech. We’re building a deep understanding of our customers, working in...

The Service Central Programme and Platform Planner role is to work with stakeholders to ensure all aspects of the programme are defined. The planner provides clarity on key milestones to define what, when and how activities will be organised to ensure the outcomes of a project can be achieved, with the resources available. They lead on all aspects of programme and platform planning, which will include the development, updating and monitoring of plans and schedules. They identify tasks, activities, interdependencies between multiple projects within the programme and outputs for the project and work with the programme team to track and monitor progress against the plan throughout the life of the project. • Delivery & Leadership – Provide visible and effective leadership, lead the planning team and work with the project managers to deliver the business case benefits and outcomes. Develop clear vision and standards and champion the use of best practice project planning standards,...

Responsibilities The role will promote the interests of HMRC strategic use of Service Now and its exploitation by Business Areas. Will work on the most complex issues with minimal need for supervision or support to drive business benefit, efficiencies, and savings. Governance: Establish and embed the Organisational model including the ownership & accountability of all workstreams and documentation relating to this. Ensure operational alignment between HMRC and Service Central. Act as point of operational escalation between Delivery Groups and ServiceNow. Act as point of operational escalation between Service Owners (and managers) and Service Central. Proactively engage with Delivery Leads to encourage more effective regimes and processes Understand and communicate the impact of the change for Business Areas, articulate this to Delivery Leads, plan mitigation for short term remediations, plan strategies for long term improvements, facilitate change...

12 MONTH CONTRACT Revenue & Customs Digital Technology Services (RCDTS) are working alongside HM Revenue & Customs (HMRC) and embarking on an ambitious and challenging digital transformation programme which will result in HMRC becoming one of the most digitally advanced tax authorities in the world. RCDTS was set up in 2015 as a subsidiary of HMRC’s Chief Digital & Information Officer Group and has one of the largest customer bases in the world. Our role sits within Chief Digital & Information Group (CDIO), we’re increasingly delivering in-house through our growing network of digital delivery centres – hi-tech, state-of-the-art facilities across the UK. We’re removing our dependence on data centres, as we increasingly virtualise our estate. We’re fundamentally restructuring the way we look after our IT and the way we work with partners across our ecosystem. But it’s not just about the tech. We’re building a deep understanding of our customers, working in...

SECURITY CLEARANCE REQUIRED    HM Revenue & Customer (HMRC) along with Revenue & Customer Digital Technology Service (RCDTS) are embarking on an ambitious and challenging digital transformation programme which results in HMRC becoming one of the most digitally advanced tax authorities in the world. Revenue & Customer Digital Technology Service (RCDTS) was setup in 2015 as a subsidiary of HMRC’s Chief Digital & Information Officer Group and has one of the largest customer bases in the world. This roles sits within the Network Infrastructure delivery group which forms part of CDIO’s DTO (Development, Test & Operations). It is made up of 5 areas of networks from project and architecture to operational support teams. The Network Delivery group support and maintain every aspect of the network including 200+ sites and 1000’s of network devices that make up the HMRC network The Senior Network Engineer role provides second...

The Service Central Programme and Platform Planner role is to work with stakeholders to ensure all aspects of the programme are defined. The planner provides clarity on key milestones to define what, when and how activities will be organised to ensure the outcomes of a project can be achieved, with the resources available. They lead on all aspects of programme and platform planning, which will include the development, updating and monitoring of plans and schedules. They identify tasks, activities, interdependencies between multiple projects within the programme and outputs for the project and work with the programme team to track and monitor progress against the plan throughout the life of the project. • Delivery & Leadership – Provide visible and effective leadership, lead the planning team and work with the project managers to deliver the business case benefits and outcomes. Develop clear vision and standards and champion the use of best practice project...

Responsibilities The role will promote the interests of HMRC strategic use of Service Now and its exploitation by Business Areas. Will work on the most complex issues with minimal need for supervision or support to drive business benefit, efficiencies, and savings. Governance: Establish and embed the Organisational model including the ownership & accountability of all workstreams and documentation relating to this. Ensure operational alignment between HMRC and Service Central. Act as point of operational escalation between Delivery Groups and ServiceNow. Act as point of operational escalation between Service Owners (and managers) and Service Central. Proactively engage with Delivery Leads to encourage more effective regimes and processes Understand and communicate the impact of the change for Business Areas, articulate this to Delivery Leads, plan mitigation for short term remediations, plan strategies for long term improvements, facilitate change...

12 MONTH CONTRACT Revenue & Customs Digital Technology Services (RCDTS) are working alongside HM Revenue & Customs (HMRC) and embarking on an ambitious and challenging digital transformation programme which will result in HMRC becoming one of the most digitally advanced tax authorities in the world. RCDTS was set up in 2015 as a subsidiary of HMRC’s Chief Digital & Information Officer Group and has one of the largest customer bases in the world. Our role sits within Chief Digital & Information Group (CDIO), we’re increasingly delivering in-house through our growing network of digital delivery centres – hi-tech, state-of-the-art facilities across the UK. We’re removing our dependence on data centres, as we increasingly virtualise our estate. We’re fundamentally restructuring the way we look after our IT and the way we work with partners across our ecosystem. But it’s not just about the tech. We’re building a deep...

SECURITY CLEARANCE REQUIRED    HM Revenue & Customer (HMRC) along with Revenue & Customer Digital Technology Service (RCDTS) are embarking on an ambitious and challenging digital transformation programme which results in HMRC becoming one of the most digitally advanced tax authorities in the world. Revenue & Customer Digital Technology Service (RCDTS) was setup in 2015 as a subsidiary of HMRC’s Chief Digital & Information Officer Group and has one of the largest customer bases in the world. This roles sits within the Network Infrastructure delivery group which forms part of CDIO’s DTO (Development, Test & Operations). It is made up of 5 areas of networks from project and architecture to operational support teams. The Network Delivery group support and maintain every aspect of the network including 200+ sites and 1000’s of network devices that make up the HMRC network The Senior Network Engineer role provides second...