4 customer service jobs found in Sheffield

Area Operations Manager, CTOi. The Chief Technology Office Infrastructure organisation (CTOi) manages IT services and infrastructure critical for employees and customers, such as compute platforms, storage, database, data centers, voice, video and data networks, infrastructure security, cloud hosted infrastructure, and end user services such as devices, collaboration and workspace technologies. The CTO organisation is made up of multiple Areas. Each Area provides different products and services to meet our customer requirements and deliver objectives for the bank. The purpose of operations management is to partner with CTOi Areas, to: Enable delivery of strategic objectives Effectively manage CTO day-to-day financial and workforce operations Provide robust governance and challenge to optimise customer value Support prioritisation to deliver against constraints and targets The role is expected to initially support Cloud and Data Centre Services, however the...

We are currently looking for an experienced professional to join our client team in the role of Technology Resilience Architect. The ideal candidate is passionate about technology resilience, with knowledge of how the ways that a service is designed, built, and run contribute to overall resilience. They will work on the big global resilience initiatives and play a key role in uplifting the quality and availability of service for customers. A background in a mixture of Applications, Infrastructure / Cloud, Security, Data, would be required. Initiatives that will be included in the role: Resilience Deep Dive process and management implementation into ServiceNow Continual Improvement Management (CIM) Resilience Improvements process and management implementation into ServiceNow Continual Improvement Management (CIM) Resilience Vulnerability data investigations Design of the migration from home grown Technology Vulnerability management to ServiceNow Integrated Risk...

We are looking for a highly skilled Lead Automation Test Architect with strong expertise Identity and Access management (IAM), skilled in identity orchestration, API testing, data ingestion and transformation, and event-driven (Pub/Sub) architectures. This role focuses on testing secure, scalable identity and access workflows across Google Cloud Platform, integrating identity services with custom APIs, Pub/Sub pipelines, and cloud-native applications. Using an automation first approach, you will collaborate closely with tech leads, Cloud Security, DevOps, and Application Engineering teams to thoroughly test robust IAM, identity lifecycle workflows, and secure service integrations that support enterprise-level cloud and Identity operations. · Extensive experience within Identity and Access Management · Solid experience of at least 5 years in a lead automation role, skilled in creating frameworks with strong coding experience e.g Java, Playwright, Python, Typescript, Cypher, Scala...

We are looking for a highly skilled Automation Test engineer with strong expertise Identity and Access management (IAM), skilled in identity orchestration, API testing, data ingestion and transformation, and event-driven (Pub/Sub) architectures. This role focuses on testing secure, scalable identity and access workflows across Google Cloud Platform, integrating identity services with custom APIs, Pub/Sub pipelines, and cloud-native applications. Using an automation first approach, you will collaborate closely with tech leads, Cloud Security, DevOps, and Application Engineering teams to thoroughly test robust IAM, identity lifecycle workflows, and secure service integrations that support enterprise-level cloud and Identity operations. · Deep IAM domain knowledge · Solid experience of at least 3 years in a senior automation role, skilled in creating frameworks with strong coding experience e.g Java, Playwright, Python, Typescript, Cypher, Scala and API tooling (such as Insomnia,...