£465 - £565 per day
Contract Spy
Hybrid (Reading, UK)
Whitebridge is looking for a Cloud Service Delivery Analyst to support the application and service migration to a new platform for our utilities client.
Experienced required:
Experience across a broad range of IT services and disciplines, with emphasis on cloud services and familiarity with IT Service Management and ITIL standards
Experience with the ServiceNow toolset and/or CSDM Modelling is desirable.
Previous experience in service delivery management or support roles, particularly supporting business-critical cloud systems in medium/large organisations.
Service reporting skills at a professional level, as well as strong verbal, written, and facilitation skills, experience with SharePoint is desirable.
Proactive approach with the ability to multi-task and prioritise workloads under demanding schedules and the ability to take ownership of escalations, problems, and requests.
Logical problem-solving skills based on sound analysis and available facts...