3 customer service jobs found in Reading, berkshire

  As a Senior Cyber Security Analyst , you will be responsible for maintaining and continually improving Security Operations (SecOps) solutions, controls, and processes across Thames Water. Working closely with the SOC, third-party MSSPs, and a wide range of Digital and business stakeholders, you will help ensure security incidents are identified, prioritised, and remediated effectively. This role plays a key part in strengthening Thames Water’s cyber resilience by combining strong technical expertise with clear communication, structured incident management, and a risk-based approach to security. You will mentor SOC analysts, support incident readiness and response, and drive continuous improvement across SecOps capabilities to protect services critical to our customers and operations. What you’ll be doing as a Senior Cyber Security Analyst Investigate and respond to security alerts from SIEM platforms and third-party MSSPs, ensuring...

Solution Architect – Manhattan Active WMS Duration: Initial 6 Months Location: Reading (Hybrid) Contract Type: Inside IR35 Day Rate   We are seeking an experienced Solution Architect specialising in Manhattan Active Warehouse Management (MAWMS) to support the design, integration, and delivery of new capabilities across its supply chain and warehouse operations. This is a delivery‑focused contract role, centred on solution design, integration oversight, and operational readiness rather than long‑term strategy. The role spans warehouse management processes, cloud‑native platforms, integrations, data, and service transition. You’ll work closely with business stakeholders, Manhattan implementation teams, Supply Chain IT, Integration teams, Security, Service Management, vendors, and delivery partners to ensure that Manhattan Active WMS capabilities are delivered in a secure, compliant, and production‑ready manner.   Key...

  As a Senior Cyber Security Analyst , you will be responsible for maintaining and continually improving Security Operations (SecOps) solutions, controls, and processes across Thames Water. Working closely with the SOC, third-party MSSPs, and a wide range of Digital and business stakeholders, you will help ensure security incidents are identified, prioritised, and remediated effectively. This role plays a key part in strengthening Thames Water’s cyber resilience by combining strong technical expertise with clear communication, structured incident management, and a risk-based approach to security. You will mentor SOC analysts, support incident readiness and response, and drive continuous improvement across SecOps capabilities to protect services critical to our customers and operations. What you’ll be doing as a Senior Cyber Security Analyst Investigate and respond to security alerts from SIEM platforms and third-party MSSPs, ensuring...