1 customer service jobs found in Newport, hybrid

Government Commercial Agency (GCA) is the largest public procurement organisation in the UK.   As a trading fund and executive agency of the Cabinet Office, we implement procurement policy on behalf of the government.   We use the collective buying power of our customers and our commercial expertise to help public sector organisations achieve value for money and provide great outcomes for taxpayers.   As a User Researcher your main duties will be to:   Uncover the needs of buyers across the UK public sector, such as in Government departments, education, health & NHS, local authorities, charities, police, fire and other public bodies, along with the needs of suppliers and colleagues. Plan user research in collaboration with other user researchers and teams to ensure efficient collection, documentation, storage and access to user research assets Plan and conduct research to ensure the user need is fully understood for new...