2 jobs found in Newport, Isle of Wight

Government Commercial Agency (GCA) is the largest public procurement organisation in the UK. As a trading fund and executive agency of the Cabinet Office, we implement procurement policy on behalf of the government. We use the collective buying power of our customers and our commercial expertise to help public sector organisations achieve value for money and provide great outcomes for taxpayers. About the role: We are seeking an experienced Senior Service Designer to support a customer experience improvement programme focused on enhancing the services and processes that support public sector buyers and suppliers. Working within a multidisciplinary team, you will help redesign and improve internal services, processes and user journeys. You will focus on understanding user needs, mapping end to end journeys, developing service blueprints and working closely with stakeholders to deliver practical, user centred improvements within a Salesforce based environment....

The Office for National Statistics (ONS) is the UK's largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime and migration.   As a QA Tester, your main responsibilities will be: Support a team in developing and testing service functions Develop and implement new processes Bolster the operational management team in developing and improving the live service by creating visibility, communication channels and lines of escalation for 'the' live service (issues, incidents, MI, risks, comms) To support in the creation and testing of agile development of cross cutting processes like incident management, change management, comms. To champion an assurance function to deliver operational...