Contract Spy
Newcastle upon Tyne, UK
The Infected Blood Compensation Authority (IBCA) is a new arm's-length body established to deliver compensation at pace to those affected by the infected blood scandal. We are committed to placing the community at the heart of our work, ensuring that those infected and affected receive the recognition and support they deserve.
As a Senior Digital Business Analyst in IBCA, you will be working at pace working with a multi-disciplined team to conduct analysis that allows us to meet user and business needs
You will undertake research and analysis to understand how a IBCA works, considering the people, organisation, processes, information, data and technology.
You will identify areas for improvement, explore feasible options, analyse the effects of change and define success measures.
You will identify and elaborate user and business needs to enable effective design, development and testing of services and business...