13 customer service jobs found in Manchester, greater manchester

Information Security & Privacy Specialist (Day rate Contract) { ʺdescription ʺ: ʺ Job Introduction We are seeking a versatile and proactive Information Security & Privacy Specialist to join Handelsbanken UK which is currently undergoing a major technology transformation programme. The successful candidate will a key member of the Secure Change Community of Practice, playing a critical role in ensuring that the Bank 's security and privacy processes, tooling and ways of working allow our Embedded Security Consultants to integrate security seamlessly into change initiatives from inception through delivery. The Bank operates a model where information security consultants are embedded into workstreams acting as the security lead for that delivery team. An established Secure Change Community of Practice supports these embedded security consultants, facilitating knowledge sharing, owning & developing security and privacy processes/tooling, supporting embedded...

Infrastructure Technician (Day Rate Contractor) { ʺdescription ʺ: ʺ Job Introduction Please note: We are looking for an experienced Infrastructure Technician (Day Rate Contractor) to join our IT Operations team, who are responsible for providing support to our UK Branch office network as well as our London and Manchester UK offices. You will be based in the Manchester Head Office but must be willing to travel if required, with the standard working hours being 09.00-17.00, and you may be required to work overtime to perform tasks which cannot be carried out during normal business hours on occasion. Main Responsibilities • Overspill 1st line hunt group • Managing customer ʺwalk ups ʺ • 2nd line support work - Incident and Problem Management • Software installs + software packaging • System responsible activities for specific applications • UK - New Branches/Branch Relocations • Projects/Assignments • Head Office Desk moves...

Job Introduction Please Note We are looking for an experienced Infrastructure Technician (Day Rate Contractor) to join our IT Operations team, who are responsible for providing support to our UK Branch office network as well as our London and Manchester UK offices. You will be based in the Manchester Head Office but must be willing to travel if required, with the standard working hours being 09.00-17.00, and you may be required to work overtime to perform tasks which cannot be carried out during normal business hours on occasion. Main Responsibilities Overspill 1st line hunt group Managing customer “walk ups” 2nd line support work - Incident and Problem Management Software installs + software packaging System responsible activities for specific applications UK - New Branches/Branch Relocations Projects/Assignments Head Office Desk moves Asset Management and Hardware Reconciliations Colo/DR/BCP Testing and support Basic...

Description About CTI Join 150+ strategists and specialists who refuse to settle, creating bold digital experiences for ambitious brands since 2004. We're a full-service digital agency delivering strategic consultancy, web development, and digital marketing to drive demand online. Using over two decades of industry experience, we provide next-gen solutions as part of lasting partnerships with hundreds of clients from Chester Zoo and Zip World to Balfour Beatty and Mind. What makes us different What you’ll be doing As a Strategic Product Analyst on a 3-month contract, you'll be the vital bridge between business objectives and technical delivery. You will act as an informal Product Owner, representing the client's voice to ensure our solutions are a joy to interact with - grounding strategic ambition in commercial rigour and real-world feasibility. Commercial Strategy & Prioritisation: Grounding discovery work in revenue outcomes -...

RPA Developer (Day Rate Contractor) { ʺdescription ʺ: ʺ Job Introduction The Efficiency and Automation team is a multi-disciplinary team that is responsible for streamlining business processes, reducing administrative tasks and enhancing operational efficiency. They use process automation to deliver quick win time savings to enable Bank staff to spend more time on value-adding activities. The Bank 's strategy is centred around delivering operational efficiencies which create capacity to deliver increased business volumes and profitability, paired with a positive impact on customer satisfaction and customer outcomes to build on our unique relationship-based model. The Efficiency and Automation team is focused on achieving this through small and frequent quick wins. Main Responsibilities • Responsible for the end-to-end development lifecycle of automation projects, including participation during requirements gathering, solution design, development, testing, and...

RPA Developer (Day Rate Contractor) { ʺdescription ʺ: ʺ Job Introduction The Efficiency and Automation team is a multi-disciplinary team that is responsible for streamlining business processes, reducing administrative tasks and enhancing operational efficiency. They use process automation to deliver quick win time savings to enable Bank staff to spend more time on value-adding activities. The Bank 's strategy is centred around delivering operational efficiencies which create capacity to deliver increased business volumes and profitability, paired with a positive impact on customer satisfaction and customer outcomes to build on our unique relationship-based model. The Efficiency and Automation team is focused on achieving this through small and frequent quick wins. Main Responsibilities • Responsible for the end-to-end development lifecycle of automation projects, including participation during requirements gathering, solution design, development, testing, and...

The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.   Working with DWP, you will be helping us to drive our priorities to: Help people to move into work and support those already in work to progress, with the aim of increasing overall workforce participation Help people to plan and save for later life, while providing a safety net for those who need it now Provide effective, efficient, and innovative services to the millions of claimants who rely on us every day, including the most vulnerable in society Improve experience of our services while maximising...

Note: SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks. Please note, due to the exceptional requirements of this position, (and speed at which we require a postholder in situ), preference may be given to candidates who meet all of the essential criteria and hold active security clearance   Data Engineers are responsible for the creation and maintenance of analytics infrastructure, providing the foundations for data needs. Data Engineers are responsible for developing, constructing, maintenance and testing of architectures, such as databases and large-scale processing systems, implementing data flows to connect operational systems, and writing and executing ETL scripts and codes.   As a SAS Data Engineer, you are responsible for developing accurate, efficient data solutions which meet customer needs to agreed timescales. You ensure the stability, robustness and resilience of the...

The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.   Working with DWP, you will be helping us to drive our priorities to:   Help people to move into work and support those already in work to progress, with the aim of increasing overall workforce participation Help people to plan and save for later life, while providing a safety net for those who need it now Provide effective, efficient, and innovative services to the millions of claimants who rely on us every day, including the most vulnerable in society Improve experience of our services while...

The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.   Working with DWP, you will be helping us to drive our priorities to: Help people to move into work and support those already in work to progress, with the aim of increasing overall workforce participation Help people to plan and save for later life, while providing a safety net for those who need it now Provide effective, efficient, and innovative services to the millions of claimants who rely on us every day, including the most vulnerable in society Improve experience of our services while maximising...

The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.   Working with DWP, you will be helping us to drive our priorities to: Help people to move into work and support those already in work to progress, with the aim of increasing overall workforce participation Help people to plan and save for later life, while providing a safety net for those who need it now Provide effective, efficient, and innovative services to the millions of claimants who rely on us every day, including the most vulnerable in society Improve experience of our services while maximising...

The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.   Working with DWP, you will be helping us to drive our priorities to: Help people to move into work and support those already in work to progress, with the aim of increasing overall workforce participation Help people to plan and save for later life, while providing a safety net for those who need it now Provide effective, efficient, and innovative services to the millions of claimants who rely on us every day, including the most vulnerable in society Improve experience of our services while maximising...

The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.   Working with DWP, you will be helping us to drive our priorities to: Help people to move into work and support those already in work to progress, with the aim of increasing overall workforce participation Help people to plan and save for later life, while providing a safety net for those who need it now Provide effective, efficient, and innovative services to the millions of claimants who rely on us every day, including the most vulnerable in society Improve experience of our services while maximising...