11 customer service jobs found in Manchester

Job Title: Implementation Specialist E-Invoicing Location: London- 1 day Job Type: 6 months- Inside IR35 Role overview Are you looking for a role that will use your problem-solving skills, technical interests, and client communication skills to their full potential? We are seeking Implementation Specialists to join our e-invoicing Professional Services team and lead the technical implementation of our e-invoicing platform with global clients.This is the perfect role for a well-organised, collaborative, and analytical person who wants to grow their career within the software implementation space and work with a varied portfolio of multinational clients. You'll use your technical aptitude, excellent communication skills, and problem-solving abilities to tackle client configuration challenges and ensure the highest level of service. Note: Prior experience with e-invoicing platforms is not required. Comprehensive training on the platform will be provided prior to...

Business Analyst – Cars Order Modernisation (Trips Data) About The Role We’re looking for a hands-on Business Analyst to accelerate discovery on several capabilities required by Trips Finance & Cars Analytics stakeholders as part of Cars Order and Agent modernisation. You’ll own a defined set of capabilities from a Capability Heatmap (22+ capabilities) and independently drive end-to-end Product Requirements from discovery through stakeholder sign-off and delivery handover. This role suits a Business Analyst who can operate with high autonomy: shaping problem statements, aligning stakeholders, documenting requirements to a high standard, and ensuring the resulting changes deliver measurable improvements for customers. What You’ll Do Capability ownership & value delivery Own and evolve a subset of capabilities from the Capability Heatmap (22+ total capabilities), taking accountability for their definition, prioritisation, and...

Job Introduction The Efficiency and Automation team is a multi-disciplinary team that is responsible for streamlining business processes, reducing administrative tasks and enhancing operational efficiency. They use process automation to deliver quick win time savings to enable Bank staff to spend more time on value-adding activities. The Bank’s strategy is centred around delivering operational efficiencies which create capacity to deliver increased business volumes and profitability, paired with a positive impact on customer satisfaction and customer outcomes to build on our unique relationship-based model. The Efficiency and Automation team is focused on achieving this through small and frequent quick wins. Main Responsibilities Responsible for the end-to-end development lifecycle of automation projects, including participation during requirements gathering, solution design, development, testing, and deployment utilising best practices Participate in RPA code reviews,...

Company Description Company Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1. We’ve been awarded: Innovation Partner of the Year Winner 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve seen significant growth across our practices and our Digital, Data and Cloud team is preparing for the next phase of...

Information Security Consulting Lead (Day Rate Contract) Job Introduction We are looking for a dynamic and experienced 'Information Security Consulting Lead ' to join our Information Security team. This is a critical and high-impact role supporting a large portfolio of change initiatives across the bank. This role requires strong technical breadth, excellent problem-solving skills, and the ability to context-switch rapidly. You 'll be the go-to person for resolving a wide range of security and privacy issues across the change lifecycle. This is not a traditional advisory role - you will be actively participating in solving information security problems, working closely with engineers, product managers, and business stakeholders to identify, assess, and collaboratively solve security challenges and ensure the team can continue to deliver a pace. This role is all about helping technology teams deliver securely. You 'll act as the first (and often final) point of call for your...

Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?     Join our IT Team!    Join a dynamic team at Softcat, one of the UK's leading IT infrastructure providers and a FTSE 250 listed company. Our team is passionate about delivering secure, scalable identity and access management solutions, supporting both internal operations and customer environments.   As an IAM Engineer, you will design, implement, and maintain identity and access management solutions, ensuring robust security and seamless user experiences. You'll work closely with stakeholders across IT, security, and business units to automate and optimise IAM processes, leveraging modern technologies and best practices.      As the IAM Engineer, you'll be responsible...

Description About CTI Join 150+ strategists and specialists who refuse to settle, creating bold digital experiences for ambitious brands since 2004. We're a full-service digital agency delivering strategic consultancy, web development, and digital marketing to drive demand online. Using over two decades of industry experience, we provide next-gen solutions as part of lasting partnerships with hundreds of clients from Chester Zoo and Zip World to Balfour Beatty and Mind. What makes us different We break new ground. You'll work on innovative projects using the latest technologies before they hit the mainstream. We celebrate calculated risks and learn fast from every experiment. We get stuck in together. Genuine collaboration across all departments. Your ideas matter here, regardless of your role or how long you've been with us. We stay curious. Continuous learning is essential. You'll have dedicated time and budget for development,...

On behalf of DWP, we are looking for a Senior Solutions Architect for a 12 month (Inside IR35) contract based Hybrid in either Manchester, Birmingham, Leeds, Sheffield or Newcastle . The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives. Working with DWP, you will be helping us to drive our priorities to: Help people to move into work and support those already in work to progress, with the aim of increasing overall workforce participation Help people to plan and save for later life, while providing a safety net for those who need it now Provide effective,...

Job Title: Project Manager E-Invoicing Implementation Location: London- 1 day Job Type: 6 months- Inside IR35 Role overview Are you a results-driven project manager looking to lead high-impact digital transformation projects? We are seeking experienced Project Managers to join our growing e-invoicing Professional Services team. In this role, you will act as a trusted consultant, leading the successful implementation of our e-invoicing platform for large, multinational clients across diverse industries and geographies.You will be responsible for driving both internal and external project teams - from project initiation through to completion - ensuring delivery within scope, timeline, and budget. Collaborating closely with stakeholders across Europe, the UK, and India, you'll showcase your exceptional communication and organizational skills across a range of simultaneous projects.This is a great role for a proactive, highly organized, and client-focused project manager who...

On behalf of DWP, we are looking for a Digital Portfolio Manager X2  for a 6 month (Inside IR35) contract based Hybrid in either Manchester, Newcastle, Leeds, Blackpool, Sheffield or Birmingham . The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives. Working with DWP, you will be helping us to drive our priorities to: Help people to move into work and support those already in work to progress, with the aim of increasing overall workforce participation Help people to plan and save for later life, while providing a safety net for those who need it now Provide...

The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.   Working with DWP, you will be helping us to drive our priorities to:   Help people to move into work and support those already in work to progress, with the aim of increasing overall workforce participation. Help people to plan and save for later life, while providing a safety net for those who need it now. Provide effective, efficient, and innovative services to the millions of claimants who rely on us every day, including the most vulnerable in society. Improve experience of our services while...