2 service delivery manager jobs found in Manchester

About the role: The Solution Architect will join the Provision Portfolio team, part of the broader Working Age Services group responsible for Labour Market initiatives. Working Age Services oversees the Provision and Payment Service (PRaP), which supports the referral, processing, management, and payment of suppliers delivering National Contracted Provision, programmes designed to help individuals into employment. PRaP is built on aging legacy technology (Oracle E-Business Suite), which is increasingly difficult and costly to maintain and adapt. This limits our ability and that of the wider Department to implement meaningful changes in how we procure, refer and manage outcomes for new provisions and reduces our agility when responding to the Governments Get Britain Working mission. Our ambition is to replace the essential capabilities currently provided by PRaP, enabling the modernisation of how we deliver and track provision outcomes. This includes decommissioning PRaP...

Role: Business Analyst - Operations Location : Hybrid, 2 -4 days per week in East London or Manchester Start: ASAP, likely early 2026 Duration: 6 months initially, plus likely extension (Inside IR35) This is an exciting opportunity to be part of a dynamic large-scale operation in the financial services industry. We are seeking an BA working in operations with experience documenting plans, tracking plans, progress maps and guidance Key Responsibilities · Creating detailed process maps using recognised standards (i.e. Visio diagrams) · Producing operational plans and delivery timelines · Supporting the operations workstream in shaping deliverables, tracking progress and managing risks. · Working with cross functional teams (Operations, Data, IT, Change) to ensure alignment of deliverables. · Supporting the roll out and embedding new processes including governance to ensure compliance. About...